UX Intern - AI & Innovation - Remote at Center for… · Remote

Summary: Center for Internet Security is focused on enhancing cybersecurity through innovative solutions, and they are seeking a UX Intern to support their AI & Innovation initiatives. The role involves working on design challenges, participating in user research, and contributing to the UX design process to create effective user experiences. Responsibilities: - Research, evaluate, and use AI tools to rapidly ideate and prototype product concepts for user validation — helping us get lightweight versions in front of users faster - Participate in user research sessions, developing an understanding of who our users are, what tasks they're trying to accomplish, and what gets in their way - Assist in building out our user research program — including organizing and categorizing user feedback by product and user type, and helping track insights from sources like support tickets, surveys, and user interviews - Contribute to design system and style guide work, supporting visual and interaction consistency across products - Collaborate with the UX Team Lead, product managers, and engineers to validate ideas early and often - Document research findings and prototype iterations, and help communicate UX recommendations across the team - Other tasks and responsibilities as assigned Required Qualifications: - Currently enrolled in an undergraduate program in HCI, UX Design, UI Design, User Research, or a related field - Genuine interest in AI/ML and hands-on experience with AI tools (e.g., ChatGPT, Copilot, Gemini, or similar) - Familiarity with prototyping tools such as Figma or similar - Strong communication skills with the ability to clearly articulate design decisions and research findings to both technical and non-technical audiences - Curiosity about users and a genuine interest in understanding their needs, not just their behaviors - Self-starter mentality with a bias toward action and iteration - Must be authorized to work in the United States Preferred Qualifications: - Familiarity with product management frameworks (user stories, roadmaps, prioritization) - Experience conducting or participating in user research (usability testing, interviews, surveys, etc.) - Basic familiarity with cybersecurity concepts or prior exposure to technical environments — you don't need to be an expert, but comfort with technical language goes a long way - Experience with design systems or contributing to shared component libraries - Coursework or projects involving information architecture, interaction design, or research methods - Exposure to tools like Jira, Notion, or Confluence Required Skills: AI tools, Prototyping tools, User research, UX Design, UI Design, User Research methods, Design systems, Cybersecurity concepts, Curiosity, Self-starter mentality