Marketing and Social Media Coordinator at Centaris in Grand Rapids, MI

Leading IT Service Provider seeks a Marketing & Social Media Coordinator to join our growing technology company!

Are you detail oriented and confident tracking marketing campaigns? Can you analyze sales trends and make campaign recommendations? Do you enjoy collaborating with both internal and external teams? If so, this is the role for you!

Centaris has a 50-year history of helping small and mid-sized businesses realize more value from their technology investments. We are recognized as a leading solution partner for cybersecurity, managed IT, and Microsoft solutions that help organizations achieve their goals while staying secure, connected, and confident. With more than 170 team members and five regional offices, we serve clients across the Great Lakes region.

We were recently recognized as one of the Best and Brightest Companies to Work For in Metro Detroit for 2026! We have a great company culture, collaborative team environment and offer competitive pay and benefits!

The Marketing & Social Media Coordinator works closely with our Chief Revenue Officer promoting the Centaris brand via website, social media, and business development campaigns. This role serves as the liaison to the external marketing firm, oversees CRM software and social media campaign schedules, and pulls KPI data to determine social media campaigns’ success. Candidates must reside in Michigan and be within commuting distance of our Grand Rapids office.

Responsibilities:

• Collaborates with CRO and product teams to develop branding messages
• Manages CRM system to have appropriate fields and reporting
• Liaison with supplier partners to track and suggest uses for MDF funding
• Collects and compiles client feedback in an easily reviewed and understood format for review by company management and leadership
• Collects and maintains sales records required to track, review, and modify performance of marketing initiatives
• Forecasts and analyzes sales trends, marketing strategies, and product performance; prepares and presents reports summarizing information; makes recommendations based on analysis Implements and distributes materials related to sales, training, and marketing
• Tracks client engagement and SEO to optimize campaign content
• Coordination and planning of client events

Education and Experience:

• Bachelor’s degree in marketing, statistics, business, or related field preferred
• 1-3 years of related experience in business, promotional sales, or customer service

Skills:

• Strong knowledge of CRM software
• Experience with overseeing social media campaign schedules
• Ability to analyze sales trends and present recommendations to leadership
• Strong understanding of KPI’s as related to social media
• Excellent sales and customer service skills
• Excellent verbal and written communication skills
• Ability to manage multiple projects at a time, work independently, and meet deadlines
• Proficient with Microsoft Office Suite or related software

Benefits:

• Health Insurance
• Disability
• Life Insurance
• 401 K
• Paid Holidays and Time Off

Centaris is an Equal Opportunity Employer. Centaris does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex, gender, sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.