Quality Assurance Analyst I - (IT… at Cellular Sales · Knoxville

Quality Assurance Analyst I - (IT Quality Engineer - Clark Office)

 

Classification
Exempt

 

Reports to
QA Manager

 

JOB DESCRIPTION

 

Summary/Objective

The Quality Assurance Analyst works under the supervision of the QA Manager, the Analyst is responsible for creating an end-to-end test plan, executing the plan, and managing all activities during the testing cycle. The Analyst will ensure all the objectives are met and the solution works as expected. The role is familiar with the software development cycle and quality assurance methodologies. A QA Analyst could be responsible for testing applications built in house by developers, 3^rd party applications, or hardware.

 

Essential Functions

1. Write test plans and test cases from requirements and test cases that are outside the requirements.
2. Ability to create user stories from requirements.
3. Run manual and automated tests.
4. Escalate bugs to Sr. Engineer, developers and/or other stakeholders.
5. Participate in the Scrum process during projects.
6. Meet project deadlines and deliverables.
7. Ability to think abstractly not conform to normal solutions.
8. Run demos of applications tested.
9. Assist in creating and maintaining test documentation.

 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

Competencies

1. Attention to Detail: Taking responsibility for a thorough and detailed method of working.
2. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
3. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
4. Written Communication: able to document user stories and bug in a way other users can understand.
5. Understanding of basic software and hardware
6. Oral Communication: Shaping and expressing ideas and information in an effective manner.

 

Supervisory Responsibilities

This position has no supervisory responsibilities.

 

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and other equipment used in our store setting.

 

Physical Demands

Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. This is a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool, as necessary.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 

Position Type/Expected Hours of Work
This is a full-time position.

 

Required Education and Experience

1. Basic understanding of software development and testing principles.
2. Knowledge of Scrum process, QA theory and methodology
3. Strong attention to detail and problem-solving skills.
4. Good communication skills and a collaborative mindset
5. Familiarity with testing tools and bug tracking systems (a plus)
6. Strong written and verbal communication skills

 

AAP/EEO Statement
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.