Business Intelligence Analyst at Cellular Sales in Knoxville, TN

Business Intelligence Analyst

 

Classification
Exempt

 

Reports to
Business Intelligence Manager

 

JOB DESCRIPTION

 

Summary/Objective

 

In this role, you will analyze data to provide actionable insights that help drive key business decisions. You will work closely with business units to understand their data needs and deliver reports, dashboards, and analytical solutions. The ideal candidate will have a strong understanding of business processes, data analysis techniques, and BI tools to support data-driven decision-making within the organization.

 

ESSENTIAL FUNCTIONS

 

Data Analysis and Reporting

• Analyze large datasets to identify trends, patterns, and insights that support business objectives.

• Design, develop, and maintain custom dashboards, reports, and interactive visualizations to monitor key performance indicators (KPIs).
• Provide regular and ad-hoc business performance reports to leadership and stakeholders.

Business Intelligence Development

• Utilize BI tools (e.g., Tableau, Power BI, QlikView) to create interactive reports and dashboards.
• Collaborate with business teams to understand their reporting requirements and create tailored BI solutions.
• Generate ad-hoc reports and insights as requested by leadership or other departments.

 

Data Quality and Governance

• Ensure data accuracy, consistency, and completeness by monitoring data sources and recommending improvements.
• Maintain and optimize data models and structures to support efficient reporting and analysis.
• Work closely with IT and data teams to improve data collection and data quality standards.

Collaboration and Communication

• Communicate findings and insights to non-technical stakeholders in an easy-to-understand manner.
• Collaborate with business leaders to identify opportunities for leveraging data to drive business performance.
• Support cross-functional teams in making data-driven decisions based on BI insights.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Competencies

1. Strong Analytical Skills: An analyst excels in breaking down complex data, identifying patterns, and making informed decisions based on insights.
2. Problem-Solving Ability: A BI Analyst should be able to identify and understand business problems, then use data to find solutions or actionable insights.
3. Communication Skills: One of the key traits of a BI Analyst is the ability to communicate complex data findings to non-technical stakeholders in a clear, understandable manner.
4. Business Acumen: BI Analysts need to align their analysis with the organization’s strategic goals. Understanding business objectives helps them focus on providing the most relevant insights.
5. Attention to Detail: Accuracy is essential, and an analyst has a keen eye for detail, ensuring that no crucial information is overlooked.
6. Experience with Tools and Techniques: Proficiency with BI tools such as Power BI or SSRS is essential. Understanding how to use these tools to create dashboards and reports is a key skill. A solid command of SQL is necessary for querying databases and pulling relevant data for analysis
7. Time Management and Prioritization: BI Analysts often work on multiple projects at once. Effective time management and the ability to prioritize tasks based on business needs and deadlines is crucial.
8. Collaboration and Teamwork: A BI Analyst frequently works with other departments, such as IT, marketing, sales, and finance. They should be able to collaborate effectively across teams to ensure that the data needs of various departments are met.
9. Curiosity and Continuous Learning: BI Analysts should have a natural curiosity about data and be willing to dive deep into datasets to uncover hidden insights.
10. Visualization and Reporting Skills: A BI Analyst should excel at using visual tools to present data in a way that is easy to interpret. Good data visualization makes it easier for decision-makers to quickly grasp key insights. They need to tailor reports and dashboards to meet the specific needs of different stakeholders, ensuring that the information provided is relevant and actionable.

Required Education and Experience

• 2+ Years of experience in business intelligence, data analytics, or a related field
• Proficiency in BI tools and platforms such as Power BI, SSRS, and Snowflake
• Strong knowledge in SQL for data extraction and manipulation.
• Solid understanding of data analysis and reporting techniques, including data visualization best practices.
• Experience with Excel, including functions such as pivot tables, VLOOKUP, and basic statistical analysis.

Preferred Education and Experience

• Experience with data warehousing, ETL processes, and data modeling.
• Knowledge of statistical analysis and modeling techniques (e.g., regression analysis, forecasting).
• Experience working with large datasets and knowledge of data governance best practices.
• Familiarity with programming languages like Python or R is a plus

Supervisory Responsibility
This position has no supervisory responsibilities.

 

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

 

Physical Demands

Must be able to sit for long periods of time, Must be able to lift up to 30 lbs., Must be able to drive
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

 

Travel
1-10%

 

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.