Celerion→
Study Participant Call Center Representative - Spanish Bilingual
Entry LevelHybridFull-time
Location
Tempe, AZ
Salary
$36k–$36k/yr
Experience
1+ years
Posted
1 day ago
Skills
call center experiencedata entryspanish-english bilingual fluency
Job Description
Summary: Celerion is committed to swift, exceptional clinical research through translational medicine. In this role, you will answer inbound calls from members of the public interested in participating in Phase 1 clinical drug trials, screen callers for eligibility, and collect personal data for those eligible. You will also make outbound calls to schedule appointments as needed.
Responsibilities:
- Answer inbound calls from members of the public interested in participating in our Phase 1 clinical drug trials
- Screen callers for study eligibility
- Collect and enter personal data for those eligible to participate
- Make outbound calls to schedule appointments, as needed
Required Qualifications:
- High school diploma or GED
- Minimum 1 year of prior call center experience is required
- Bilingual Spanish-English fluency is required
- Prior data entry experience is required
- Must be 18 years of age
- Must demonstrate excellent communication and customer service skills
- Candidates must have the ability to work a flexible schedule Monday-Saturday
Required Skills: Call center experience, Data entry, Spanish-English bilingual fluency
Benefits: Benefitted Full-Time
Benefits
Benefitted Full-Time