Email Production Specialist - Full Time… at CDP Community · Boston

Email Production Specialist (Remote)

Full Time

Our Organization

CDP, a Boston-based public benefit corporation, uses the collaborative fundraising model to improve the operational efficiency and revenue generation capacity of the public media system. CDP currently provides more than 230 NPR and PBS public media organizations (PMO’s) with outsourced marketing, data analytics, fundraising, and technology services. These services help PMO’s raise more net income, grow their donor files faster, lower their fundraising costs, and free up development talent allowing stations to better focus on local engagement. Since its inception, CDP has delivered more than $1 billion in membership revenue for local PMO’s participating in its services and has become the most widely adopted Public Media service in the history of public media.

Just as CDP is committed to supporting public media organizations around the country, we are equally committed to supporting each of our team in their own professional development.

The Digital Production Team

The Digital Production Team is one of the six teams that comprise the Fundraising Operations Department, which supports critical fundraising functions for the Member Service Bureau (MSB) cooperative. The Digital Production Team is responsible for managing the MSB cooperative’s web and e-mail presence. On behalf of the 52 MSB station (and growing) cooperative, The Digital Production Team sends annually over 100 million email solicitations that garner critical financial support to sustain the thriving public media ecosystem. This role is specifically tailored to assist with this important work.

Position Summary

The Email Production Specialist serves a vital role within the marketing team by coordinating and executing email campaigns on behalf of the MSB public media organizations we support. This entry-level position is designed for individuals who are eager to launch their marketing careers and develop expertise managing impactful email marketing campaigns at scale with cutting edge tools.

Key Responsibilities

• Facilitate the production and implementation of MSB station e-solicitations program.
• Support the onboarding of new MSB cooperative stations with our email platform.

Collaboration

• Align the Creative Team’s copy and artwork deadlines with the email solicitation calendar.
• Confirm that all assets needed to support email solicitation are delivered on time.

Campaign Management

• Organize marketing assets in appropriate file directories and platforms
• Monitor email delivery success metrics
• Help triage and communicate issues affecting email solicitation delivery

Email Marketing Execution

• Ensure emails are proofed and approved by MSB stations
• Within the Iterable platform set-up appropriate email audience for each e-solicitation
• Manage email send scheduling

Required Qualifications

• Bachelor's degree in marketing, Communications, Business, or related field, or equivalent experience.
• Strong written communication skills with an eye for detail, grammar and clarity.
• Basic understanding of digital marketing concepts (email, web, CRM).
• Proficiency with Microsoft Excel or Google Sheets.
• Strong organizational and time-management skills; ability to manage multiple projects simultaneously and meet deadlines.
• Comfort with learning new software platforms and ability to apply training quickly.
• Collaboration and teamwork skills with the ability to work effectively across teams and departments.
  

Preferred Qualifications

• Experience with Iterable or similar email platform
• Familiarity with public media marketing (previous experience with or at a public media organization is a plus)
• Experience with CRM systems like Salesforce
• Experience with file sharing directory platforms

Educational Requirements

Bachelor’s Degree or equivalent work experience preferred. Recent grads encouraged to apply.

Commitment to Inclusion

We strongly encourage individuals from historically marginalized and underrepresented groups to apply, even if you don’t meet every qualification. We value diverse perspectives, lived experiences, and commitment to public service. All CDP people have unique talents and experiences that create our company culture where we can all thrive and bring our whole selves to work each day. Successful candidates will identify easily with a set of character attributes, as listed below:

• DEI mindset: You embrace and demonstrate a diversity and inclusion mindset and role model these behaviors for the organization.

• A Communicator: You possess strong communication skills and have great customer service skills; you like people and want to help.

• A Critical Thinker: You regularly look for ways to find efficiencies, innovate and make improvements where you can.

• Process Oriented: You’re able to understand, work in, create and improve processes.

• A Collaborator: You’re a team player willing to help where needed; a relationship builder whose can-do attitude inspires others; you actively share your job knowledge with team members.

• Someone Who Seeks to Learn: You are eager to listen, study and learn new things quickly; you are resourceful and are open to regularly accepting and growing from feedback.

• Enterprising: You have proven success working in a fast-paced and changing environment; you have a strong work ethic and are excited to add value to the organization and its mission.

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CDP is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief or socio-economic status. CDP does not discriminate against individuals on the basis of those characteristics or any other characteristic protected by law.

CDP provides reasonable accommodations for applicants with a disability in completing job application procedures. Please notify CDP Human Resources in advance so necessary arrangements can be made. If you need assistance or accommodation due to a disability, you may contact us at accomodations@cdpcommunity.org.