Inside Account Manager (Remote) at CDK Global in Chicago, IL

Remote/Home Office: Can live anywhere in the USA.

About Us

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary

As an Inside Account Manager, you will develop relationships with customers to sell layered applications, grow revenue and optimize customer experience. You will generate interest, qualify prospects, present solutions, close sales and ensure that the monthly goals are met. Through consultative selling you will work with customers to identify their needs and present solutions.

As part of the account team you will work closely with the outside account executive to help close more deals, manage the renewal cycle, prepare and conduct business reviews and work closely with implementation and support to ensure customer satisfaction and retention.

You will manage the customer relationship through daily communications and follow ups. If you are passionate to help customers and want to make a difference this is a role for you. This is a remote position working in a team-oriented environment. Our culture is to invest in our employee’s goals and growth.

Position Responsibilities & Essential functions

• Uncover dealer needs and present appropriate products and solutions

• Follow up with the customer on any inbound leads within 24 hours

• Achieve or exceed monthly sales quota

• 70% Client time via phone calls, Emails and video conferences

• Advance leads through the sales cycle 

• Providing a high level of service and support is essential

• Create, prepare and deliver presentations, quotes, proposals, summary documents, etc.

• Ensure customer satisfaction through:

  • Continual customer engagement and follow up

  • Product and industry knowledge  

Qualifications

Minimum:

• The ideal candidate will be customer focused and results driven

• Excellent written and verbal communication/interpersonal skills

• The ability to sell, negotiate, persuade and influence

• Excellent time management skills

• Knowledge of CDK products and services (training provided)

Education/Experience

Minimum:

• Bachelor’s degree preferred or equivalent experience

• 3+ sales experience – inside or outside – preferably in technology sales

• Microsoft Office Skills

• Experience using Salesforce.com

Preferred:

• Automotive Experience

• Strong desire and ability for advancement within the sales organization

Salary: Hourly rate of $28.85 ($60,000 annually) + Commissions

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.  The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US.  CDK may offer employer visa sponsorship to applicants.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.