Assistant Executive Director at CCMC in Surprise, AZ

At HOAMCO, our team members are passionate about their work, bringing enthusiasm and dedication to every task. They excel independently and understand the importance of teamwork. We are committed to building people and communities by fostering open, honest relationships through transparent communication. Our dedication to exceptional customer service ensures we positively impact everyone we interact with. FUNCTION & ROLE: Under general supervision of the Executive Director the Assistant Executive Director serves as an executive operational leader supporting the Executive Director. This role focuses primarily on governance, operational administration, landscape and maintenance oversight, and compliance for the HOA community of 2247 homes. Resort operations serve as a secondary focus, requiring the AGM to maintain full operational knowledge to serve as the executive backup as needed. The Executive Director maintains direct oversight of facilities maintenance and resort businesses. While primary daily efforts are dedicated to HOA governance, financial management, and common area administration across the community, the AGM maintains cross-functional familiarity to support and step in as backup. SUPERVISORY RESPONSIBILITIES: Direct administrative oversight, guidance, and daily management for HOA operational administrative staff and landscape vendor services. Primary daily focus dedicated to supporting HOA governance, compliance, community administration, and financial health. REQUIREMENTS: Leadership Experience: 3+ years of in on-site HOA management. CMCA® / AMS® (via CAI) designation strongly preferred. Compliance Knowledge: In-depth working knowledge of the Arizona Revised State Statutes governing HOAs and open meeting laws. Financial & Budgetary Expertise: Strong financial oversight skills, including demonstrated expertise in HOA budget development, variance analysis, general accounting principles, and full profit and loss (P&L) statement management. Landscape Management: Direct experience overseeing on-site community landscape operations, vendor contract compliance, and field performance evaluations. On-Site Operations: Proven experience managing multi-faceted operations and amenity structures in communities or resorts with 1,000+ units/members. Technical Skills: Personal computer proficiency, including high comfort with Microsoft Office Suite, board management software and HOA management systems. Education & Certifications: HOA-specific education and industry certifications (e.g., CMCA® / AMS® via CAI) required, or equivalent specialized community association management training. Servant Leadership & Culture: Demonstrated commitment to a servant leadership philosophy, fostering a supportive team environment and driving a culture focused on care, empathy, and exceptional service for both community members and staff. HOA GOVERNANCE & COMMUNITY ADMINISTRATION: Statutory & Regulatory Compliance: Enforce community CC&Rs, Bylaws, and Rules & Regulations in strict accordance with the community documents and Arizona State Revised Statutes. Financial & Budgetary Oversight: Assist the Executive Director with annual budget preparation, line-item financial variance analysis, and monitoring of departmental P&L statements. Ensure fiscal responsibility, proper code allocation, and sound financial control across all association entities. Landscape & Common Area Oversight: Provide direct management and vendor oversight of community-wide landscape operations, ensuring contractor adherence to scope of work, holding performance reviews, and maintaining common area aesthetic and health standards across the property. Board & Member Relations: Prepare board meeting packets, draft meeting minutes, oversee annual election processes, and manage member dispute resolution. Ensure meeting minutes and additional required documents are posted on the website in a timely manner. Architectural & Compliance Oversight: Oversight of the Design Review workflows and field inspections to uphold community aesthetics across all 2247 homesites. Reporting & General Operations: Complete daily, weekly, and monthly financial and operational reports as required by management, execute other related tasks as assigned by management, and attend/lead departmental and board meetings as directed. HOAMCO EMPLOYEES EXCEL AT: Consistently projecting a positive, professional, and enthusiastic image of the company. Prioritizing tasks effectively in a fast-paced environment, handling interruptions seamlessly. Being strong team players, ready to assist and lift up others as needed. Demonstrating highly effective interpersonal skills and collaborating well with colleagues. Providing exceptional customer service and upholding integrity and credibility. PHYSICAL DEMAND / WORK ENVIRONMENT: Must occasionally lift and/or move up to approximately 50 pounds during event setups and operational assistance. Ability to work flexible hours, requiring weekends, evenings, and holidays as needed for board meetings and major community events. Required to adhere to a specific dress code featuring a sharp, professional resort-casual style. Noise level ranges from usually quiet to loud during major social productions and busy dining/club periods. WHAT WE OFFER: Comprehensive benefits package including medical, dental, and vision Wellness program Flexible Spending Accounts Company-matching 401k contributions Paid time off for vacation, holidays, medical, and volunteering Paid parental leave Training and educational assistance Support programs, including Employee Assistance Program and Calm Health Optional benefits including short- and long-term disability, life insurance, and pet insurance Most importantly, a caring team who is dedicated to your success! About HOAMCO: Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across seven states-and we’re still growing! At HOAMCO, we value teamwork, integrity, and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.