Workplace Experience Coordinator - Santa Monica CA at CBRE · Santa…

Summary: CBRE is a Fortune 500 leader focused on sustainability and workplace experience. The Workplace Experience Coordinator is responsible for delivering exceptional customer service to employees and guests, managing various workplace services, and organizing events.

Responsibilities:
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding
- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building
- Coordinate with vendors who supply services or goods to the workplace
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager
- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion

Required Qualifications:
- High School Diploma or GED with up to 2 years of job-related experience
- Ability to follow basic work routines and standards in the application of work
- Communication skills to exchange straightforward information
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
- Strong organizational skills with an inquisitive mindset

Required Skills: Microsoft Word, Microsoft Excel, Microsoft Outlook, Event Coordination, Security Protocols

Benefits: Enjoy generous Paid Time Off, Paid Holidays, and 12 weeks of Paid Parental Leave., Access top-notch Medical, Vision, and Dental insurance, along with Life Insurance, FSA & HSA options, and 401K matching contributions.