Lead Medical Technologist at Catholic Medical Center in Manchester, NH

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Lead Medical Technologist with Catholic Medical Center you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

Performs a variety of routine and specialized medical laboratory diagnostic tests on blood and body fluid specimens as prescribed by physicians or pathologists in a minimum number of technical areas as defined to meet the needs of the department, to include: Transfusion Service, Chemistry, Hematology, Microbiology, and Serology/Molecular; to provide laboratory data for diagnosis, treatment, and prevention of disease. The Lead Medical technologist assists the Technical Section Supervisor with technical and operational functions of the departments to include orientation and training of new staff, the implementation, assessment and troubleshooting of Quality Control, review, evaluate and assist in new instrument implementation, assist in the organization and assessing of competency of the staff.

Major Responsibilities

• Utilize professional judgment in interpretations of clinical lab results and in responding to unusual situations.
• Perform a variety of clinical laboratory tests, including set up of supplies and equipment to analyze specimens.
• Adhere to established quality control policies and procedures.
• Participate in quality improvement activities.
• Document test results and report results to nursing units and/or physicians.
• Check, calibrate and maintain equipment in working order.
• Record and document all data needed to comply with CAP, Joint Commission and other accrediting agencies.
• Maintain technical proficiency in a minimum number of technical areas.
• Display courtesy and professionalism at all times.
• Perform duties of charge technologist in the absence of the Supervisor as assigned.
• Act as technical resource to lab and all hospital employees.
• Ensure confidentiality of employee, legal, client/patient, budget and all company matters.
• Assists in the coordination of annual competency checks of all Lab section technical staff.
• Assists the Technical Supervisor with the review of the Quality Control measures on a regular basis.
• Assists in reviewing the orientation checklist and technical progress of new employees and students.
• Take on a Leadership role in the absence of the Supervisor when needed.
• Research current procedures and investigate new instrumentation to assist the Supervisor.
• Reviews methods and procedures within Laboratory section; makes recommendations to the Technical Supervisor and /or Technical Manager regarding changes in procedures, policies and new testing being looked at.
• Can orientate section staff on all safety procedures, regulations and hazardous materials, fire rules and fire control procedures.
• With the Technical Supervisor, assist in the preparation for CAP self/on-site inspections.
• Assist with the Quality Control procedures of the Lab section.
• Review previous day’s results for clerical or analytical errors or unusual results.
• Have department specific knowledge of and participate in quality improvement activities.
• Utilize judgment and discretion in considering sample integrity and acceptability, process calibration, reagent concentration and stability, quality control relationship to unknown results, evaluation of unexpected patient results and error identification.
• Set up supplies and equipment to analyze specimens (i.e. body fluids, tissue, sputum, etc.) according to written procedures.
• Forward unresolved problems to supervisor.
• Maintain the integrity of the specimens throughout the process.
• Perform quality control procedures as required and maintain adequate control records to include problem log documentation, reporting any abnormal or unusual variances to supervisor and/or Medical Director as appropriate.
• Perform daily QC review.
• Have knowledge of QA/QI indicators of the specific department.
• Document test results and report results to nursing units and/or physicians according to established procedure.
• Inform supervisor or designee of unusual or unexpected test results after verification and accessing validity of the original test results.
• Recognize critical and/or life threatening results and immediately telephone critical values to the nursing units and/or physicians.
• Check, calibrate and maintain equipment in working order, performing preventative maintenance at prescribed intervals and as appropriate.
• Troubleshoot technical and procedural problems, make repairs and utilize service “hot” line as needed; arrange service call as appropriate.
• Keep related records.
• Record and document all data, i.e. calibrations, temperatures, etc., needed to comply with CAP, Joint Commission and other accrediting agencies.
• Maintain technical proficiency in a minimum of two (2) of the five (5) technical areas on the day shift; or in four (4) of the technical areas on the evening and night shifts; OR if scheduled less than or equal to 8 hours per week, maintain technical proficiency in a minimum of one (1) of the five (5) technical areas on the day shift; or in two (2) of the technical areas on the evening and night shifts. Technical areas include: Transfusion Service, Chemistry, Hematology, Microbiology (Auxiliary Microbiology for evening /night shift), Serology/Molecular.
• Maintain a professional decorum within the work environment under all types of circumstances, demonstrating ability to remain calm in tense and/or emergency situations.
• Act as technical resource to lab and all hospital employees; provide instruction on basic theory, technical skills and applications of test procedures.
• Perform phlebotomy duties and effectively communicate the procedure to the patient.
• Demonstrates competency in obtaining capillary or venous samples from both the inpatient and outpatient population served by the hospital.
• Perform phlebotomy for legal alcohol draws and testify in court as required.
• Perform basic specimen processing duties.
• Ensure adequate reagent supplies according to Laboratory and Section policies.
• Receive and store supplies per established procedure.
• Conduct tests on proficiency survey specimens and evaluate proficiency testing results
• Assist Section Supervisor in the evaluation of new procedures, installation of new instrumentation, and training on new or modified instrumentation or equipment.
• Perform technical, procedural and administrative problem solving.
• Train and orient Medical Technologists and Medical Laboratory Technicians including students.
• Assist in the preparation and revision of procedures as directed by Supervisor or Laboratory Manager, utilizing the CLSI format.
• May assist Section Supervisor to prepare for Department and Laboratory inspections.
• Attend regularly scheduled departmental meetings and continuing educational programs; maintain current knowledge in the field.
• Attend mandatory in-service programs on Universal Precautions, Disaster Plan, Electrical & Fire Safety and Chemical Hygiene Plan/Hazardous Communications.
• Comply with all hospital and departmental safety practices.
• Follow all safety procedures and precautions as detailed in the Hospital Safety Manual, Chemical Hygiene Plan and Infection Control Policy to maintain safe environment for self and others.
• Report any possible safety hazards to supervisor.
• Participate in appropriate role in disasters, fire drills, fires and other emergency situations.
• Exercise care in the operation and use of equipment and reference materials.
• Perform routine cleaning and preventative maintenance to ensure continued functioning of equipment.
• Maintain work areas in a clean, safe and organized manner.
• Report to work consistently and promptly as scheduled.
• Provide proper advance notice of absence or tardiness.
• Work overtime as needed and required.
• Assists in the coordination of annual competency checks of all Lab section technical staff to ensure all are knowledgeable about the procedures in the department and the scope of their activities and have completed all components of the competency program for that department and are competent to perform procedures.
• Assists the Technical Supervisor with the review of the Quality Control measures on a regular basis to include troubleshooting, recalibrating and investigating Quality Control issues.
• Assists in reviewing the orientation checklist and technical progress of new employees and students to ensure they are meeting the department expectations.
• Take on a Leadership role in the absence of the Supervisor when needed to include inventory of supplies, reviewing instrumentation records, monitoring staffing levels and workflow, assessing Quality Control measures and serve as the department resource person.
• Research current procedures and investigate new instrumentation to assist the Supervisor in the continued technical advancement of the Department.
• Reviews methods and procedures within Laboratory section; makes recommendations to the Technical Supervisor and /or Technical Manager regarding changes in procedures, policies and new testing being looked at.
• Assist in the reviewing and writing of procedures for the department.
• Can orientate section staff on all safety procedures, regulations and hazardous materials, fire rules and fire control procedures to include Universal Precautions and the Chemical Hygiene Plan and help to assure all aspects of the plans are followed within the Lab section.
• With the Technical Supervisor, assist in the preparation for CAP self/on-site inspections by reviewing and establishing compliance of all CAP standards.
• Assist with the Quality Control procedures of the Lab section, including CAP surveys, maintenance of Quality Control records and maintenance of quality assurance program in conjunction with the Technical Section Supervisor.
• Review previous day’s results for clerical or analytical errors or unusual results, in the absence of the Section Supervisor or as assigned.
• Have department specific knowledge of and participate in quality improvement activities.
• Work with the section Supervisor to gather data for the Quality program.
• May be asked to create and develop new quality indicators for the specific department.

Education, Experience, Certifications

• Bachelor's Degree - Required
• 5+ years of experience as a Medical Technologist Preferred
• ASCP Medical Laboratory Scientist Required

Benefits

Catholic Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Shape the future of healthcare at Catholic Medical Center

Located in Manchester, NH, Catholic Medical Center is a 330-bed acute care hospital and Level III Trauma Center serving southern New Hampshire and northern Massachusetts. Home to the nationally recognized New England Heart & Vascular Institute and The Mom’s Place—an innovative birthing center that pioneered couplet care—we’re proud to lead in both advanced medicine and compassionate service.

As part of HCA Healthcare’s statewide network of Catholic Medical Center in Manchester, Portsmouth Regional Hospital, Frisbie Memorial Hospital in Rochester hospitals, three freestanding ERs, and over 70 care sites, you’ll join nearly 5,000 colleagues across New Hampshire who are committed to excellence, collaboration, and making a difference every day. At Catholic Medical Center, your work has purpose—and your potential has no limits.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Lead Medical Technologist opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.