Receptionist-Immigration Legal Services… at Catholic… · Riviera…

Summary: Catholic Charities Diocese of Palm Beach, Inc. is seeking a Receptionist for their Immigration Legal Services department. The role involves greeting clients, managing appointments, assisting with immigration forms, and providing administrative support in both English and Spanish.

Responsibilities:
- Greet clients as they enter the suite
- Ensure that all clients/visitors have signed in the office sign in sheet
- Verify appoint calendar to ensure confirmed appointments
- Assist with initial client screening, referrals, and appointment scheduling
- Provide intake forms to new clients
- Any clients that have not been in the office in more than 1year)
- Notify staff of appointments
- Track and receive payments of client legal fees
- Assist with the preparation of immigration forms under the supervision of the Program Director/Attorney, such as family petitions, asylum, waivers, extensions of status and naturalization applications
- Open cases in Law Logix (LLX) and follow case assignment protocol
- Assist with the maintenance of organized filing/case management system
- Prepare letters to clients in English and Spanish under the direction of the Program Director
- Assist with compilation of program statistics, report and timesheets
- Assist with inventory and ordering of office supplies
- Translate legal document from Spanish to English

Required Qualifications:
- Bi-lingual in English and Spanish
- Experience in client interaction and customer service
- Ability to assist with immigration forms under supervision
- Proficient in using office software and filing systems
- Strong organizational skills
- Ability to track and receive payments
- Experience in scheduling and managing appointments
- Ability to prepare letters in English and Spanish
- Experience in compiling statistics and reports
- Ability to assist with inventory and ordering of office supplies
- Experience in translating legal documents from Spanish to English

Required Skills: Immigration forms preparation, Law Logix (LLX) case management, Bilingual English/Spanish, Legal document translation Spanish to English