Logistics Analyst at Caterpillar in Bengaluru, Karnataka, India

Logistics Analyst Location: Bangalore, Karnataka Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Description – Logistics Analyst The Supply Chain Services (SCS) group part of Product Support & Logistics Division currently has a job opening for a ‘ELS RMD Analyst - Logistics Analyst’ position located in Bangalore, India facility. Enterprise Logistics Solutions (ELS) Team Overview: The Enterprise Logistics Solutions (ELS) being part of SCS group is responsible for seamless execution of critical processes for Caterpillar manufacturing facilities in the areas of New Product Introduction (NPI), Material Requirement Planning (MRP), Electronic Data Interface (EDI), Shipping label and Analytics solutions. Supply Chain Services ELS team delivers value by initiating and participating in business-critical projects and solutions. Job Summary: This position is primarily responsible for timely resolution of RMD (Receipt Match Discrepancy), POD/Debit Dispute from global Suppliers for ELS supported Caterpillar manufacturing facilities. Core functions include working with suppliers to receive Proof of Delivery (POD), work with facility to confirm receipt posting/shipment arrival for the disputed invoice and work with accounts payable team to close the defect and credit or debit the suppliers based on the investigation process. What You Will Do: Responsible to resolve Receipt Match Discrepancy (RMD) defects within 30 days from the defect triggered date and within 180 days from the Invoice Block date. Work with the suppliers to receive the Proof of Delivery (POD) that adds as a supporting document that eases their payment process. Collaborate with the facility team to ensure the receipts are confirmed from their end to approve the payment for the suppliers or debit them as per the response from the facility. Work with the accounts payable team to close the RMD defects and either pay or debit the supplier based on the investigation and the confirmation received from the facility. Perform effective RCCAs for the top RMD defects every month and work with suppliers and facility inbound team to avoid or reduce the defects for future months. Monitor and collaborate with suppliers, facility and accounts payable team to reduce the aged RMD defects. Prepare monthly metrics to monitor and improve the on-time RMD defect closure performance. Performing internal quality audit to mitigate risk. Proactive approach to improve performance and ability to take quick decisions. Degree Requirement: Bachelor’s degree in commerce/science/engineering or equivalent degree. Minimum 3-5 years of experience in Supply chain management, Logistics, 3PL, Warehousing, Service parts Logistics and supplier performance management. Additional Requirements: Effective oral and written communications skills required to collaborate with a wide variety of teams to achieve process deliverables. Previous accounts payable experience is preferable. Knowledge about Advance Shipment Notice (ASN) and ability to read and understand ASN raw data is preferable. Independently work on issue resolution and enhancements to existing solutions. Ability to prioritize and multi-task various responsibilities. Must have a strong customer focus, teamwork and ability to work effectively with a wide variety of people. Must be flexible to work in different shifts to have enough overlap with global teams. What You Have: Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Level Working Knowledge: Accurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross-checking outputs. Processes limited amounts of detailed information with good accuracy. Learns from mistakes and applies lessons learned. Develops and uses checklists to ensure that information goes out error-free. Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Working Knowledge: Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge: Identifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. Import/Export- MFG: Knowledge of issues, procedures, tools and practices of importing and exporting; ability to import and export goods to and from international locations. Level Basic Understanding: Explains commonly used import and export regulations of U.S. Customs. Identifies basic documentation required for importing or exporting goods. Describes typical letter of credit procedures and insurance requirements. Displays an overall understanding of the import and export process. Logistics Management: Knowledge of logistics and management; ability to follow proper processes and run operations for effective and efficient movement of materials and finished products. Level Basic Understanding: Explains how improvements in logistics contribute to competitive advantage in the marketplace. Identifies issues and considerations for inbound and outbound logistics. Documents internal and external informative sources or proprietary materials about logistics management. Describes basic logistical processes and sub-processes. Supplier Management - MFG: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice. Level Basic Understanding: Describes the typical tasks associated with using and managing suppliers. Defines common terms and conditions of agreements with suppliers. Explains the organizational process for soliciting and selecting suppliers. States the roles and responsibilities of one's own and suppliers' staff. Supply Chain Management- MFG: Knowledge of functions, principles and techniques used in supply chain management; ability to develop and use, strategies, practices and tools for controlling the logistical processes. Level Working Knowledge: Discusses considerations for integrating partner and supplier transactions. Recognizes software systems or components used to manage supply chain. Summarizes supply chain considerations for different types of products or components. Participates in supply chain analysis and uses it to spot trends and improvement opportunities. Works with a specific part of supply chain management process. Transportation- MFG: Knowledge of transportation; ability to transport materials and goods to and from suppliers, distribution centers, manufacturing facilities and customers. Level Extensive Experience: Conducts joint planning with carriers to forecast short- and long-term transportation needs. Coaches others on using various approaches for assessing transportation alternatives and selecting optimum mode. Manages arrangements with all major modes of domestic transportation. Negotiates and monitors rates and service controls with major carriers. Participates in evaluation, selection, monitoring and termination of carriers. Collaborates with shippers to plan for and mitigate the transportation capacity crunch. Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers. What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date). Final Details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you! This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act. About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. This position requires working onsite five days a week. Visa Sponsorship is not available for this position. Posting Dates: May 13, 2026 - May 19, 2026 Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.