Facilities Services Manager at Caterpillar · Santa…

FACILITIES SERVICES MANAGER Location: Santa Catarina, Nuevo León Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary As a Facilities Services Manager for Global Facilities, you will manage and provide technical leadership of all facilities-related projects, maintenance, and services within our Santa Maria, Monterrey, MX facility. This role drives strategic initiatives that provide world-class facilities, drive sustainability goals, and support Caterpillar’s commitment to building a better world. You will work closely with Global Facilities and local leaders to deliver facility projects and improvements. This position will implement key initiatives while ensuring a safe and efficient facility that delivers outstanding occupant experience. What You Will Do • Maintain various facility systems such as water, utilities, lighting, HVAC, A/V, network, etc. • Manage contracted services, such as janitorial, security, reception, pest control, facility maintenance, etc., to ensure safety of people, premises, and property. • Ensure physical security and safety of the site through visitor management processes and contractor safety management. • Evaluate present and future needs for care of the facility, including paint, flooring, furniture, and all other general maintenance and upkeep, as well as administration and execution of new construction projects. What You Have Experience: • Bachelor's degree in engineering, business, or management. Service Excellence: • Deep understanding of customer service with the ability to meet/exceed customer needs & expectations by providing services in a direct or indirect manner. • Sense of urgency in response to unexpected customer requests while providing a quality of service that customers describe as excellent. Problem Solving: • Ability to apply various approaches, tools, and techniques to identify and resolve operational or process problems. • Analysis of information and data in order to devise alternative resolution strategies, develop standard practices, and capture lessons learned in a problem-solving effort. Effective Communication: • Ability to effectively transmit, receive, and interpret ideas & information with occupants, contractors, and leadership. • Professional approach to both written and verbal communication; uses appropriate language to convey information. Process Management: • Knowledge of business process improvement tools & techniques with the ability to understand, monitor, update, control, or enhance existing business or work processes. • Ability to scope and present business cases for new processes or process improvements, including cost-benefit analysis and risk assessments. Decision Making and Critical Thinking • Ability to analyze situations, reach productive decisions, and act with purpose based on informed judgment. • Knowledge of associated tools and techniques used for decision analysis, such as a Pugh matrix, with the ability to apply these tools to business situations. Additional Information: • Location: Santa Catarina , Monterrey, MX • This position requires working onsite five days a week. • Shift : Monday – Friday (7am to 4 pm )  • Relocation Assistance Offered: No • English: intermediate or Fluent Top candidates will have: • Knowledge in facilities management Final Details Caterpillar’s Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. Our company does not require pregnancy tests or HIV tests as conditions for employment, continued employment, or promotion. Please check the email associated with your application frequently, including your spam folder, as this is our primary method of communication. If you wish to know the status of your application, use the candidate login on our careers website, where any updates to your status will be reflected. This position requires working onsite five days a week.   Visa Sponsorship is not available for this position. Posting Dates: June 25, 2026 - June 25, 2026 Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.