Administration & Data Analyst at Catch22 · Poole

companyDescription At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. In Justice, we work with adults and young people in the community and in custody, providing a range of services including offender management and resettlement, veterans in custody, victim services, gangs work and youth justice. jobDescription This post presents an exciting opportunity to become an Administrator and Data Analyst, within our Personal Wellbeing services, working at the Poole office in Dorset. Commissioned by HMPPS, these services are focused on supporting adult male ex-offenders across the following pathways: Emotional Wellbeing Lifestyle and Associates Family and Significant Others Social Inclusion This role will involve working in close partnership with delivery partners, HMPPS, the Voluntary Sector, and other Criminal Justice organisations. You will support the delivery of contracts through general administrative support to the Dorset Team, performance reporting, analytical research, and trend evaluation. This is an office based role, however you may be required to travel across the Southwest and London to access training and support other teams when necessary. Main Duties and Accountabilities Creating guidance documents/templates, distributing letters, supporting estates bookings and invoicing queries, and logging processes on a database. Providing continuous support to the wider team in daily administrative tasks. Assisting with monitoring and maintaining booking systems, such as MS Outlook, Team, and documenting appropriate records and information to support contractual requirements, and responding to data requests from the Team Leaders and Senior Operations Manager. Gathering and capturing data, creating reports in a timely manner against deadlines e.g., monthly and quarterly figure reporting, and assisting with analytical research and evaluation, for regular needs analysis, or bidding support for Catch22. Collating promotional information for our stakeholders, and engaging with stakeholders appropriately, actively promoting equality and diversity, and taking account of the different needs of each service user, to support the ongoing service. Maintaining responsibility for the monitoring of absenteeism and lateness, ensuring that compliance does not fall below agreed levels, and seeking support and guidance where unique circumstances occur, if required by the Team Leader. Using relevant information and technology appropriately, with proper attention to data security, ensuring that all data and information is managed, stored, and destroyed in line with agreed data management policies, maintaining records in accordance with organisational, probation, and prison policies and procedures. qualifications Essential: Good basic education, including English and Maths at GCSE level, or equivalent. Experience of managing administration tasks to a high standard, with good prioritisation and organisational skills, experience of written analysis, and information sharing in line with data protection requirements. Experience of using digital systems, such as Microsoft 365 (Excel, Word, Teams and Outlook), and using such systems to present data and outcomes. Experience of Power BI would be useful but not essential. Able to demonstrate a positive approach and commitment to both team and partnership working, with the ability to build and develop good working relationships at all levels. additionalInformation Those interested in applying for this opportunity should review the Job Description to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3925E in your message so that we can identify the opportunity. When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed. Contract: Permanent Hours & work pattern: Part time, 19 hours per wee, based at Poole office, Dorset. Salary: £25,500 FTE; (£12,750 pro rata) Interview process: Unless otherwise stated, interviews will be arranged in person, as suitable candidates are identified, so early application is strongly advised. Where a deadline is advertised, Catch22 reserves the right to withdraw the post from advertisement without notice. Closing Date: 17:00 on 22nd of May 2026. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date. Screening: Successful admission to post subject to enhanced HMPPS Level 1 Vetting,  DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. These checks can take up to 3 months to complete. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do. To Apply: Please completion the screening questions and provide your CV and cover letter to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position. Use of AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities. Catch22’s Commitment to Opportunity & Progression At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line. Catch22’s Commitment to Ban the Box Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Job Information Pack for more information. Missing Links? A number of our job aggregators do not allow for us to use hyperlinks in our advertisements. To view information contained within these links, please click apply, where you will be taken to the advert in our ATS. This will allow you to view and access the links contained within our adverts. Catch22 Justice requests no contact from agencies or media sales Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.