Lease-Up Sales Coordinator at Cascade Management, Inc. in Tigard, OR

Overview

Compensation: $21.00-24.00 (Bonus Potential Included)

Schedule: Monday-Friday (8am-5pm)

Hours: 40 Full Time

Location: Corporate Office, located in Tigard, OR. Travel to properties as needed.

Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.

Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.

Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Responsibilities

Summary:

The Lease-Up Sales Coordinator is responsible for driving occupancy and revenue by effectively marketing available units, qualifying prospects, and converting leads into executed leases. The role balances customer service, sales acumen, regulatory compliance, and operational accuracy.

NECESSARY SKILLS

• Customer Engagement & Relationship BuildingDemonstrates the ability to quickly establish trust and rapport with prospective residents through professional, responsive communication via phone, email, and in-person interactions.
• Sales & Leasing EffectivenessApplies persuasive communication and follow-up strategies to guide prospects through the leasing process, resulting in completed applications and secured deposits that meet company and regulatory requirements.
• Affordable Housing Program KnowledgeUnderstands and accurately applies LIHTC and/or HUD program requirements, including eligibility screening, waitlist management, and documentation standards. (May be trained within the first 3 months of employment)
• Fair Housing & Regulatory ComplianceConsistently operates within Fair Housing laws and company policies, ensuring equitable treatment of all applicants and accurate execution of compliance-driven processes.
• Process Coordination & Lease-Up SupportEffectively coordinates early lease-up activities, schedules appointments, and supports cross-functional teams to ensure smooth progression from inquiry to move-in.
• Communication & Follow-ThroughManages high-volume inbound and outbound communications across multiple channels, ensuring timely responses, clear documentation, and appropriate follow-up.
• Organization & Attention to DetailMaintains accurate data entry, records, reports, and tracking systems to support leasing operations, audits, and program compliance.
• Time Management & AccountabilityPrioritizes tasks, meets established deadlines, and proactively communicates challenges or delays to supervisors.
• Market Awareness & Business AcumenMonitors local market conditions and competitor activity to inform leasing strategies and support occupancy goals.
• Outreach & Community EngagementSupports and participates in outreach activities and prospect meetings across assigned geographic areas to build applicant pipelines and community presence.
• Adaptability & Team SupportDemonstrates flexibility in managing competing priorities, supports team objectives, and willingly performs additional duties as needed.

All of these skills are considered Essential for this position.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Education

High School diploma or general education degree (GED) and experience with Microsoft Suite required. Experience in Affordable Housing and Leasing operations considered a highly desirable qualification.

Certificates, Licenses, and RegistrationsValid Driver’s License and insurance is required. No industry specific certificates, licenses, or registrations required at the time of hire, however, must employee must complete LIHTC/HUD training courses within 3-months of hire date with a passing score.

Travel Requirements

Travel for projects when needed. May be up to 30% of the time, however this position’s home base would be the Corporate office. Must have reliable transportation.

Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Qualifications

Ability to operate all office equipment such as telephones, computers, 10 key, photocopier, and fax machine etc. Microsoft Suite experience is required; Word, Excel, Outlook and other efficiency tools. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.