Data Entry Specialist at Carvana in Schaumburg, IL

Summary: Carvana is looking for individuals to ensure the smooth transition of vehicle ownership to customers. The role involves administrative tasks related to vehicle registration, document checking, and customer communication to facilitate a positive car buying experience. Responsibilities: - Process, finalize and mail out customer registrations - Review customer paperwork for accuracy - Interacting with state and county government licensing departments, requiring in-person and online document drop-off and pick-up, and receiving and filing paperwork with said agencies - Work closely with the local DMV; picking up, receiving and filing paperwork from the DMV - Update customer records to ensure the most up to date information is available - Interact with team members across various lines of the business - Assist Specialists and other employees with customer follow-up - Input, cross-reference, and retrieve data from multiple internal and external databases - Maintain detailed notes within a customer tracking system - Other duties as assigned Required Qualifications: - 1+ years of work experience in an administrative or data entry capacity - High School Diploma, GED, or equivalent education required - Ability to manage, organize, and reconcile multiple sources of information with accuracy - Ability to handle multiple tasks and priorities effectively - Professional written and verbal communication skills - Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot - Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully - Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution oriented mindset - Critical thinker and the ability to make appropriate judgment calls - Regular, consistent attendance in office (no remote work allowed) - Ability to obtain notary based on state-specific requirements (as needed) - Ability to read, write, speak, and understand English Preferred Qualifications: - Bachelor's degree - Internships or Volunteer Experience - Certification(s) - We value investing in your personal and/or professional development! Required Skills: Data entry, Document review, Customer registration processing, Customer record management, Notary (state-specific), Use of internal and external databases Benefits: 401(k) with Carvana match, Opportunity for overtime during busy seasons, Student loan repayment programs, Employee stock purchase plan discount, 100% Company Paid Healthcare Premiums plus Dental + Vision benefits, Wellness program to support mental, physical and financial health, Pet care savings program, Generous paid-time off (13 days for first year, increases to 20 days thereafter), 9 company paid holidays including your birthday, Extensive internal growth and professional development opportunities including tuition reimbursement, Onsite kitchen with snacks & regular team lunches, Discounts from over 700,000 retailers through our Access Perks program