Data Entry Specialist at Carvana in Tempe, AZ

Summary: Carvana is looking for individuals to ensure the smooth transition of vehicle ownership from Carvana to customers. The Data Entry Specialist will be responsible for the administrative aspects of registering vehicles, including checking documents and completing registration processes, while contributing to a smooth car buying journey. Responsibilities: - Process, finalize and mail out customer registration - Be the voice of Carvana! You will interact with customers via zoom, taking inbound video calls to notarize customer documents - Review customer registration packets for accuracy and completeness in a timely and efficient manner - Interacting with state and county government licensing departments, through a variety of communication channels - Update customer records to ensure the most up to date information is available in our systems - Interact with team members across various lines of the business - Assist Specialists and other employees with customer follow-up - Input, cross-reference, and retrieve data from multiple internal and external databases - Maintain detailed notes within a customer tracking system - Other duties as assigned Required Qualifications: - 1+ years of work experience in an administrative or data entry capacity - High School Diploma, GED, or equivalent education required - Ability to manage, organize, and reconcile multiple sources of information with accuracy - Ability to handle multiple tasks and priorities effectively - Professional written and verbal communication skills - Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot - Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully - Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution oriented mindset - Critical thinker and the ability to make appropriate judgment calls - Regular, consistent attendance in office (no remote work allowed) - Ability to occasionally pull and lift up to 50 lbs - Ability to obtain a remote online notary (RON) - Ability to read, write, speak, and understand English Preferred Qualifications: - Bachelor's degree - Internships or Volunteer Experience - Certification(s) - We value investing in your personal and/or professional development! Required Skills: Data entry, Administrative skills, Document verification, Customer registration processing, Remote online notary (RON), Tech-savviness, Multi-system navigation, Resiliency, English language proficiency Benefits: 401(k) with Carvana match, Opportunity for overtime during busy seasons, Student loan repayment programs, Employee stock purchase plan discount, 100% Company Paid Healthcare Premiums, Dental + Vision benefits, Wellness program to support mental, physical and financial health, Pet care savings program, Generous paid-time off (13 days for first year, increases to 20 days thereafter), 9 company paid holidays including your birthday, Extensive internal growth and professional development opportunities including tuition reimbursement, Onsite kitchen with snacks & regular team lunches, Discounts from over 700,000 retailers through our Access Perks program