Carvana→
Data Entry Specialist at Carvana in New York, NY
Entry LevelOn-siteNew York, NY
Skills
data entrydocument reviewcustomer registration processingrecord managementdatabase navigationnotary public (state-specific)multi-system navigation
Job Description
Summary: Carvana is a company focused on revolutionizing the car buying experience, and they are seeking a Data Entry Specialist to ensure the smooth transition of vehicle ownership. This role involves handling administrative tasks related to vehicle registration, checking documents, and maintaining customer records.
Responsibilities:
- Process, finalize and mail out customer registrations
- Review customer paperwork for accuracy
- Interacting with state and county government licensing departments, requiring in-person and online document drop-off and pick-up, and receiving and filing paperwork with said agencies..Work closely with the local DMV; picking up, receiving and filing paperwork from the DMV
- Update customer records to ensure the most up to date information is available
- Interact with team members across various lines of the business
- Assist Specialists and other employees with customer follow-up
- Input, cross-reference, and retrieve data from multiple internal and external databases
- Maintain detailed notes within a customer tracking system
- Other duties as assigned
Required Qualifications:
- 1+ years of work experience in an administrative or data entry capacity
- High School Diploma, GED, or equivalent education required
- Ability to manage, organize, and reconcile multiple sources of information with accuracy
- Ability to handle multiple tasks and priorities effectively
- Professional written and verbal communication skills
- Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot
- Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully
- Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution oriented mindset
- Critical thinker and the ability to make appropriate judgment calls
- Regular, consistent attendance in office (no remote work allowed)
- Ability to obtain notary based on state-specific requirements (as needed)
- Ability to read, write, speak, and understand English
Preferred Qualifications:
- Bachelor's degree
- Internships or Volunteer Experience
- Certification(s) - We value investing in your personal and/or professional development!
Required Skills: Data Entry, Document Review, Customer Registration Processing, Record Management, Database Navigation, Notary Public (state-specific), Multi-system Navigation
Benefits: 401(k) with Carvana match, Opportunity for overtime during busy seasons, Student loan repayment programs, Employee stock purchase plan discount, 100% Company Paid Healthcare Premiums plus Dental + Vision benefits, Wellness program to support mental, physical and financial health, Pet care savings program to keep your furry friends healthy and happy, Generous paid-time off (13 days for first year, increases to 20 days thereafter), 9 company paid holidays including your birthday, Extensive internal growth and professional development opportunities including tuition reimbursement, Onsite kitchen with snacks & regular team lunches, Discounts from over 700,000 retailers through our Access Perks program, Training (1 week) will be paid at the full-time hourly rate
Benefits
401(k) with Carvana match
Opportunity for overtime during busy seasons
Student loan repayment programs
Employee stock purchase plan discount
100% Company Paid Healthcare Premiums plus Dental + Vision benefits
Wellness program to support mental, physical and financial health
Pet care savings program to keep your furry friends healthy and happy
Generous paid-time off (13 days for first year, increases to 20 days thereafter)
9 company paid holidays including your birthday
Extensive internal growth and professional development opportunities including tuition reimbursement
Onsite kitchen with snacks & regular team lunches
Discounts from over 700,000 retailers through our Access Perks program
Training (1 week) will be paid at the full-time hourly rate