Office / Operations Coordinator at Caring Transitions in Apex, NC

Join Caring Transitions of Apex and Cary!

Caring Transitions of Apex and Cary helps people and families through life’s big changes—like moving, downsizing, or managing a loved one’s estate. We handle everything from organizing and packing to running estate sales and online auctions, making the whole process feel simpler, more manageable, and a lot less overwhelming.

We’re growing and looking for a motivated, organized Office / Operations Coordinator to help support our expanding team. This is a part-time role with mostly remote work, offering flexibility and meaningful impact.

Key Responsibilities

• Collaborate with Estate Sale and Move Managers to build and manage team schedules
• Handle inbound leads and online inquiries, routing them to the appropriate manager
• Stay informed on local market trends to support service offerings and client qualification
• Track and drive key operational performance metrics
• Schedule and conduct in-home/on-site consultations
• Maintain accurate client and contact records
• Coordinate services for job sites (e.g., bulk trash, dumpsters, donations, appraisers, liquidators)
• Assist with daily reports and monthly/year-end P&L statements
• Conduct post-project follow-ups with clients
• Develop and improve internal processes to increase efficiency and productivity
• Support additional operational tasks as needed

Qualifications & Skills

• Minimum 2 years of experience in operations, sales, or team leadership
• Associate’s degree or equivalent combination of education and experience
• Strong computer proficiency, including social media platforms
• Excellent verbal and written communication skills
• High level of professionalism and ethical decision-making
• Working knowledge of Microsoft Office
• Strong organizational and prioritization abilities

During the first month, you’ll get hands-on training by supporting packing and unpacking jobs and helping set up and run online auctions to learn our processes. This is a mostly remote role, but it does require a valid driver’s license and a willingness to travel locally to job sites and client homes as needed.