Triage Registered Nurse at Caring Health Center in Springfield, MA

**** 10,000 SIGN-ON BONUS****

Qualifications: ● Current and unrestricted RN license in Massachusetts ● Current BLS CPR certification ● Minimum of one year of nursing experience, preferably in ER or outpatient triage setting.

Required Skills:  Excellent clinical assessment and critical thinking skills, with a solid understanding of disease processes and age-specific development.  Demonstrated ability to deliver high-quality nursing care in collaboration with physicians and support staff.  Culturally sensitive, with a strong interest in serving diverse patient populations.

 Ability to establish and maintain effective working relationships with other employees, individuals seeking assistance, representatives of outside agencies, and the general public.  Proficient in electronic health record (EHR) systems and familiar with outpatient and ambulatory care best practices.  Excellent verbal, written, and interpersonal communication skills.  Flexible, professional, and reliable, with the ability to adapt to varying patient needs  Committed to patient-centered care, customer service, and ongoing professional growth  Bilingual preferred (Spanish, Russian, or Vietnamese).

Principal Responsibilities and Duties:  Receives and responds to both telephone and in-person triage requests from patients. Conducts nursing assessments, exercises clinical judgment, answers health-related questions, provides patient education, and offers guidance following established clinical protocols and guidelines.  Documents telephone triage, patient education, and patient instruction accurately and precisely within the electronic medical record.  Schedules same-day and follow-up appointments with providers to support timely and coordinated patient care.  Provides ongoing patient education, clinical assessment, and support to patients while working closely with medical providers to deliver coordinated, high-quality nursing care.  Performs nurse visits as needed, providing clinical assessments, patient education, and nursing interventions following established protocols.  Administers prescribed medications, vaccines, and treatments following approved clinical protocols and standards of nursing practice. Ensures accurate and timely documentation of all administrations in the electronic medical record.  Serves as a resource for staff, offering clinical guidance, nursing support, and educational opportunities as appropriate to promote staff development and quality patient care.  Other duties as assigned.

Working Conditions: ● This position involves prolonged use of a telephone and extended periods of computer-based work at a workstation. ● It requires the ability to sit for long durations, with occasional standing and walking ● May be required to lift and carry objects typically weighing between 5–20 pounds.

*Salary ranges from $39 - $52.41