Healthcare Customer Service Rep | $17.50… at Carenet Health · Remote

Summary: Carenet Health is a company dedicated to helping people take charge of their health through meaningful connections. They are seeking an Engagement Specialist who will reach out to health plan members, assisting them in scheduling care assessments and providing encouragement to take necessary health steps. Responsibilities: - Spend your day reaching out to health plan members - Guiding them toward scheduling their care assessments - Giving them the encouragement they need to take that next step Required Qualifications: - High School Diploma or GED (required and verified during background check) - Strong computer skills — data entry, screen navigation, and solid keyboarding speed - Experience using Microsoft Outlook and Word - Excellent customer service skills and a friendly, compassionate tone - Ability to stick to schedules and daily tasks - Great oral and written communication skills - Genuine empathy and care for others - Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date Required Skills: Microsoft Outlook, Microsoft Word, Data Entry, Screen Navigation Benefits: Health, dental, and vision insurance, 401(k) plan with company match, Paid time off (PTO) and paid holidays, Flexible spending accounts (FSAs), Employee wellness programs, Career development and growth opportunities