Travel Support Specialist – Client Services at Careers In… · Remote

Summary: Careers In Travel is looking for a Travel Support Specialist to assist with client communications and travel issue resolution. The role focuses on providing excellent customer service and problem-solving for clients' travel needs. Responsibilities: - Respond to client inquiries about existing or upcoming trips - Resolve travel issues (delays, cancellations, schedule changes) in real time - Communicate with airlines, hotels, and tour providers to make changes - Confirm itinerary details, send reminders, and provide travel tips - Document interactions and maintain client records in our CRM system Required Qualifications: - Previous experience in a travel agency or customer support role - Strong attention to detail and excellent communication skills - Ability to work flexible hours, including evenings or weekends if needed - Tech-savvy and comfortable using booking platforms and CRMs Required Skills: Travel agency experience, Customer support experience, Booking platforms, CRM systems Benefits: Remote work and flexible schedule., Growth path into full-time travel advisor or team lead roles., Travel discounts and ongoing professional development.