Remote | Reservations & Guest Support… at Careers In… · Remote

Summary: Careers In Travel | Destination Planners is a coordination-focused services company that supports clients with reservations and guest-related service needs. The Reservations & Guest Support Specialist provides client-facing and administrative support, ensuring timely communication and accurate record maintenance throughout the coordination process. Responsibilities: - Assist with reservation requests, confirmations, and scheduling updates - Respond to guest inquiries via email, phone, and messaging platforms - Maintain accurate records, calendars, and service documentation - Monitor timelines to ensure changes and confirmations are processed correctly - Provide general guest support to ensure a smooth and positive experience - Follow established workflows and quality standards - Collaborate with internal team members to support daily operations Required Qualifications: - Strong customer service and communication skills - High attention to detail and organization - Ability to manage multiple tasks in a remote work environment - Basic computer proficiency and ability to learn new systems - Professional, reliable, and responsive Preferred Qualifications: - Previous experience in guest services, reservations, customer support, hospitality, or administrative roles is helpful but not required Required Skills: Reservations, Scheduling, Guest Support, Record Keeping, Calendar Management, Messaging Platforms Benefits: Remote work flexibility, Structured and supportive work environment, Clear expectations and established processes, Opportunity to build coordination and guest support skills