Gate House Associate at Cardinal Home Center in Madison, VA

GATE HOUSE ASSOCIATE Regular Full-Time · Location: Madison, VA, US Cardinal Home Center provides comprehensive solutions to builders, contractors, and homeowners utilizing expertise, inspiration, and top industry building supplies. We are a local fourth-generation family-owned business with over 30 years in the lumber and building supply industry. Our customers have come to depend on the helpful advice our friendly associates provide. We offer competitive pay and benefits in a flexible, family-oriented work environment. The incumbent will oversee customer flow in and out of the Lumber Yard and work with the Central Dispatcher to ensure timely deliveries. Responsibilities: • Meet customers at the gate and provide directions to the appropriate area for customers to receive products purchased. • Provide traffic control to help ensure driver and vehicle safety as they navigate the Lumber Yard. • Communicate via 2-way radio with Yard staff to help ensure customers are met at the appropriate pick-up point and assisted properly. • Receive signed paperwork from customer at the gate and ensure proper quantities were loaded into customer’s vehicle. • Print customer tickets and invoices and place them in the appropriate delivery boxes for Drivers. • Scan signed paperwork into Spruce to ensure proper inventory tracking. • Communicate with Sales Staff, Store Managers, Yard Managers and Central Dispatcher regarding the delivery board regarding changes to the delivery board and ensure those changes are showing up on the board. • Attend staff meetings as necessary • Support the receiving department, gatehouse, and yard as needed. • Communicate effectively with drivers regarding deliveries and sales instructions. • Communicate effectively with Store Managers in a proactive manner to ensure delivery needs are addressed. • Escalate any delivery or service concerns to the Store Managers and Corporate Yard Manager in a timely manner. Required Skills/Abilities:  • Must follow all safety requirements and convey high safety standards on the job.  • Must be able to work without close supervision. • Must communicate with the Yard employees and other Cardinal staff in a professional manner. • Must have excellent attendance. • Basic computer skills to include Email and Microsoft Office. • Spruce system knowledge is a plus  Education and Experience: • High school diploma or equivalent. Physical Requirements:  • Must be able to lift up to 50 pounds at times.  Schedule: 40 hours per week including five days per week and working every other weekend. To achieve 40 hours, and because of limited store hours on Saturdays, shifts may vary to include: 6:45AM to 4:15PM, 6:45AM to 3:45PM and Saturday 7-12:00pm. Benefits: • Health insurance • Dental insurance • Vision insurance • Disability insurance • Life insurance • Paid holidays • Paid-time-off • Employee Discount Drug free workplace Equal Opportunity Employer Thank you for your application! Cardinal Home Center www.cardinalhomecenter.com