Senior Associate, Product Management-… at Capital One · Richmond

Summary: Capital One is a financial services company that is seeking a Senior Associate Product Manager for their Payments Platform team. This role involves owning platform intent for payment orchestration, delivering high-quality customer experiences, and driving innovation in money movement capabilities. Responsibilities: - Obsess over a diverse set of internal customers that span varying role (engineers/analysts/operations), to ultimately build confidence in our platform health and decision accuracy - End to End Ownership: Drives delivery of features from ideation through launch with a strong bias towards execution and accountability. Translates product strategy into well defined requirements, user stores and acceptance criteria - MVP Definition & Delivery: Takes an MVP approach by balancing customer needs, technical constraints, business priorities; ensures an iterative delivery mindset - Success Metrics and Outcomes: Identifies and tracks key success criteria and uses data to inform decisions - Technical and architectural fluency: Understand and articulates system architecture, data flows and technical trade offs.; effectively collaborates with engineering on solution design - Cross functional collaboration: Works closely with engineers, operations, risk and downstream consumers to ensure seamless integration across the payment lifecycle - Own refinement of the product strategy, customer experience, and roadmap for advanced detection, triage, and recovery capabilities such as Anomaly Detection across the entire platform, with opportunities to influence broader application across other Decisioning Platforms and Card - Lead the rollout and delivery of critical systems observability capabilities that support the health, reliability, and integrity of the platform; with specific focus on building confidence in critical improvement initiatives for our platform - You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design - You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test - Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs - You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk - You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology - You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers - You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy - By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams - You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert Required Qualifications: - Bachelor's degree or military experience - At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering Preferred Qualifications: - Bachelor's degree in computer science or engineering - 1+ years translating business strategy or analysis into consumer facing digital products - 1+ years of experience working on core product platforms powering digital experiences - 1+ years working with cross functional teams as a product owner in an agile development process Required Skills: Product Management, Agile Delivery, Cross Functional Collaboration Important Skills: Data Analysis, Technical Fluency Nice-to-Have Skills: Intellectual Curiosity Benefits: Performance based incentive compensation, Cash bonus(es), Long term incentives (LTI), Comprehensive, competitive, and inclusive set of health, financial and other benefits