Full Time Branch Ambassador - Greater… at Capital One · Houston

Summary: Capital One is reimagining the way people interact with their money by creating community hubs that blend technology with human empathy. As a Branch Ambassador, you will provide exceptional customer service, execute cash transactions with accuracy, and educate clients on digital banking tools to enhance their financial experiences. Responsibilities: - Support surrounding Branches as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region - Available to work a flexible schedule, including nights, weekends, with hours and days subject to change - While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required - Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift - Lifting up to 25 pounds and moving/standing for extended periods of time - Regular and consistent attendance Required Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales, or Customer Service experience - At least 6 months of cash handling experience Preferred Qualifications: - Associate's degree - 2+ years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills - Bilingual in English and Spanish Required Skills: Cash handling, BSA/AML compliance, Federal regulatory standards, Mobile banking, Remote deposit capture, Contactless payments, G-Suite, Bilingual English and Spanish Benefits: Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance, Paid Time Off, Education Assistance, Matching 401(k) contribution up to 7.5%, Paid Parental Leave, Mental Health support, Back-up Child or Elder Care, And much more!