Director, Community Finance - Loan and… at Capital One · McLean

Director, Community Finance - Loan and Equity Administration Location: McLean, VA Director, Community Finance - Loan and Equity Administration Director, Loan and Equity Administration About Capital One: Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by our shared values, come together to make Capital One a great company—and a great place to work. About Global Enterprise Affairs and the Community Finance Team: Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future. Community Finance is dedicated to building inclusive, thriving communities that catalyze opportunity and promote well-being. As a top national affordable housing lender, Capital One leverages its scale to drive lasting social impact. We are actively expanding on this legacy through our Community Benefits Plan (CBP), dedicating over $35 billion to support affordable housing for low-to-moderate-income (LMI) communities over the next several years. To execute this commitment, our team originates debt and invests in Low-Income Housing Tax Credits (LIHTC) via proprietary and multi-investor fund structures. Role Summary: The Director of Loan and Equity Administration will serve as a critical senior leader within the Community Finance organization, overseeing the end-to-end administration, booking, and servicing of our affordable housing portfolio. This role leads two vital operational pillars: Construction Loan Administration (CLA) and Loan and Equity Operations (LEO), ensuring flawless execution across both debt and equity deals. As a tenured people leader, you will be responsible for guiding, mentoring, and scaling a high-performing team. You will drive operational excellence, strategic process optimization, and rigorous risk mitigation across the entire loan and equity lifecycle—from initial closing and construction draws through payoff and permanent conversion. The ideal candidate is a seasoned expert in large-scale lending and equity administration, with a strong background in LIHTC or similar community development programs and has the ability to navigate complex systems, influence senior stakeholders, and champion a culture of continuous improvement. Key Responsibilities: Tenured People Leadership & Team Development Lead, mentor, and develop a multi-layered team across the CLA and LEO functions, fostering a collaborative, inclusive, and high-performing culture. Provide strategic direction, establish clear performance metrics, and deliver continuous coaching to empower team members and drive career progression. Act as a senior escalation point, guiding the team through complex transactional hurdles, organizational changes, and shifting business priorities. Loan and Equity Administration (Debt & Equity) Oversee the comprehensive booking, servicing, and administration of both debt and LIHTC equity assets, ensuring accuracy and compliance from the closing process through payoff. Direct the strategy and governance around system management (including Advanced Commercial Banking System [ACBS] and Advanced Lease System [ALS]) to maintain flawless data integrity for all monetary and non-monetary transactions. Ensure the team effectively reconciles portfolios, monitors daily/monthly activity metrics, and executes high-quality reporting for internal and external stakeholders. Construction Loan Administration Oversight Provide executive oversight for a large portfolio of construction loans, primarily focused on multifamily LIHTC transactions. Ensure rigorous due diligence and risk mitigation standards are met during the monthly draw requisition process, including the tracking of budgets, bank-controlled accounts (BCAs), change orders, and equity contributions. Oversee the full construction loan lifecycle strategy, ensuring seamless execution of permanent loan conversions, extensions, and maturities. Operational Excellence & Stakeholder Management Partner closely with senior leadership across Underwriting, Originations, Commercial/Small Business partners, and the broader Commercial Loan Platform to ensure alignment on strategic objectives and process improvements. Proactively identify operational bottlenecks, design strategic solutions, and drive continuous process improvement initiatives to scale the business efficiently. Maintain strong risk management and audit readiness, ensuring all internal controls, compliance requirements, and stakeholder needs are met proactively. Basic Qualifications: At least 8 years of experience in process or project management At least 5 years of direct people management experience Preferred Qualifications: Bachelor’s Degree or Military Experience Master’s Degree in Business, Finance, Real Estate, or a related field. 10+ years of experience working within Low-Income Housing Tax Credit (LIHTC) structures, including both debt and equity transactions. 7+ years of experience leading multi-layered teams (managing managers). Demonstrated expertise with commercial loan systems of record (e.g., ACBS, ALS). Exceptional communication and stakeholder management skills, with the ability to influence cross-functional partners and present complex operational concepts to senior executives. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $230,400 - $263,000 for Director, Community Finance Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).