CIAM Engineer at Capco in Toronto, Ontario, Canada

Shape the future of secure digital identity for leading financial services organisations. The Role We are seeking a CIAM Engineer with deep Customer Identity and Access Management (CIAM) expertise to support the delivery of large-scale digital identity transformation initiatives. You will play a key role in designing, implementing, and enhancing customer identity solutions, helping clients deliver secure, scalable, and seamless digital experiences. This role combines hands-on engineering, solution implementation, technical consulting, and stakeholder collaboration within complex transformation programmes across financial services. What You'll Do Design, configure, and implement CIAM solutions across enterprise-scale environments Build and integrate customer authentication, authorization, and identity verification capabilities including MFA, step-up authentication, and ID proofing Collaborate with architects, security teams, product owners, and client stakeholders to deliver secure and scalable identity solutions Support the integration of CIAM platforms with applications, APIs, fraud prevention tools, and customer-facing digital channels Contribute to CIAM capability assessments, technical roadmaps, and continuous improvement initiatives across identity ecosystems What We're Looking For 8+ years of experience delivering Customer Identity and Access Management solutions within complex enterprise environments Strong hands-on expertise with leading CIAM platforms such as Ping Identity, Okta, ForgeRock, or similar technologies Experience implementing authentication, authorization, identity verification, and customer onboarding capabilities Understanding of identity standards and protocols including OAuth 2.0, OpenID Connect (OIDC), SAML, and SCIM Strong communication and stakeholder management skills with the ability to translate technical requirements into practical solutions Bonus Points For Experience working within financial services or other highly regulated industries Knowledge of fraud prevention, behavioural analytics, device intelligence, and digital trust platforms Experience supporting cloud-native identity transformation initiatives across AWS, Azure, or GCP Familiarity with identity graph, identity fabric, and customer identity orchestration technologies Consulting or client-facing delivery experience within large transformation programmes Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Benefits Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution Virtual Health Care – Company-paid program available to all employees and their dependents/partners Employee & Family Assistance Program (EFAP) – Company-paid support services for employees and their dependents/partners Parental Leave Top-Up – Enhanced parental leave benefits available from Day 1 of employment Wellness Support – Fitness reimbursement benefit to promote health and well-being Business Coach from Day 1 – Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Pay Transparency The salary range for this position is listed below. Additionally, this position may also be eligible to receive an annual discretionary/variable bonus payment. Capco is committed to providing fair and equitable compensation to our people. Our compensation policies and salary ranges are designed to allow our people to progress through the salary range as they demonstrate strong performance and develop in their role over time. The base pay offered to selected candidates will be within the salary range and the placement will vary based upon a variety of factors, including, but not limited to job-related knowledge, skills, experience and internal equity. Canada Pay Transparency $153,000—$197,000 CAD