Business Analyst - Retail Energy at Capco in US - Dallas

Business Analyst – Retail Energy
Location: Dallas, Texas (Hybrid) | Practice Area: Business Consulting | Type: Permanent

Shape the future of retail energy by translating complex business needs into impactful technology solutions.

The Role
As a Business Analyst specializing in Retail Energy, you will support clients in delivering transformation initiatives across the energy sector. You will work closely with stakeholders to understand strategic objectives, gather and translate requirements, and bridge the gap between business and technology teams. This role requires strong analytical capability, industry knowledge, and the ability to deliver high-quality consulting outcomes.

What You’ll Do

• Facilitate client workshops and meetings to gather, analyze, and document business and functional requirements
• Develop business requirement documents (BRDs), user stories, and process models to support solution design
• Analyze current and future state processes to identify gaps and recommend improvements
• Collaborate with stakeholders and technical teams to ensure accurate translation of business needs into solutions
• Produce high-quality deliverables including reports, presentations, and consulting documentation

What We’re Looking For

• 4+ years of experience as a Business Analyst, ideally within Retail Energy
• Experience with CIS/Billing, EDI, Customer Care, or energy retail products (C&I or Mass Market)
• Strong skills in requirements gathering, process mapping, and stakeholder engagement
• Experience working in consulting or professional services environments preferred
• Bachelor’s degree in a relevant field such as Business, Finance, Computer Science, or similar

Bonus Points For

• Experience across broader energy domains such as wholesale, settlements, or utilities
• Exposure to business case development and consulting methodologies
• Familiarity with data modeling or basic scripting
• Experience contributing to reusable consulting assets (e.g., templates, frameworks)
• Advanced degree in a related discipline

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Medical, Dental, Vision coverage
• 401(k) with employer match
• Paid parental leave and dependent care support
• Tuition and wellness reimbursement programs
• Access to employee discount platforms and commuter benefits

Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.