Business Development Coordinator I at Canon… · US-IL-Ita…

Summary: Canon U.S.A., Inc. is a leading provider of digital imaging solutions. The Business Development Coordinator I will serve as a link between marketing initiatives and sales execution, managing inbound communications and ensuring a premium customer experience while optimizing the sales funnel. Responsibilities: - Answering Inbound Calls: Respond to customer questions, provide basic product/service information, and transfer calls to the correct department - Managing Marketing Leads: Sort and track incoming leads from various sources so they are assigned to the right business unit without delay - Customer Support: Assist with sales inquiries to ensure every customer has a professional and helpful experience - CRM Data Entry: Accurately enter and update customer details and call notes in our CRM system - Lead Research: Use sales tools to check the quality and accuracy of new leads before they are passed to the sales team - Improving Processes: Work with the sales and tech teams to find ways to make our lead management faster and more efficient Required Qualifications: - Bachelor's degree in marketing, business administration, or a related field - Proven experience in lead management, marketing coordination, or a similar role - Strong organizational and multitasking skills - Excellent communication and interpersonal skills - Proficiency in using CRM software and other marketing tools - Analytical mindset with the ability to interpret data and provide actionable insights - Detail-oriented and proactive approach to problem-solving Required Skills: CRM software proficiency, Lead management experience Important Skills: Marketing coordination, Analytical mindset Nice-to-Have Skills: Problem-solving approach Benefits: Employee referral bonus, Employee discounts, "Dress for Your Day" attire program (casual is welcome, based on your job function), Volunteer opportunities to give back to our local community, Swag! A Canon welcome kit and official merch you can’t get anywhere else, Medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more