Sales Development Representative at Camping World in Knox County, TN

Summary: Camping World is a leading company in the RV industry, seeking a Sales Development Representative to contribute to their enterprise-wide sales initiative. The role involves nurturing relationships with prospects, generating appointments, and ensuring customer satisfaction through effective communication and collaboration with the sales team. Responsibilities: - Take ownership of nurturing and cultivating relationships with our prospects throughout their entire journey, from initial contact to post-sale support - Create a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for our sales team - Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques - Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our RV products and services - Utilize provided scripts and talking points for both initiating and receiving phone calls - Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments - Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions - Maintain accurate and up-to-date data for efficient follow-up and tracking - Stay up-to-date with all ongoing marketing campaigns and promotions - Align efforts with marketing initiatives to leverage their impact on lead generation and sales conversion - Regularly track and analyze personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements - Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success - Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets - Collaborate with sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale Required Qualifications: - Proven track record and hunger for success in the industry - Ownership of nurturing and cultivating relationships with prospects - Creating a well-structured sales funnel through proactive prospecting - Meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques - Effectively communicate with prospective customers to understand their needs - Utilize provided scripts and talking points for initiating and receiving phone calls - Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments - Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions - Stay up-to-date with all ongoing marketing campaigns and promotions - Regularly track and analyze personal performance metrics - Be receptive to coaching and work closely with the Sales Development Manager - Ensure complete customer satisfaction by managing online reputation - Collaborate with sales team to ensure total department symbiosis - Clear and concise written and verbal communication - Results driven and motivated for sales - Excellent customer service - Effectively manages responsibilities with time management to reach goals - Ability to multi-task while demonstrating strong organizational skills - Prior CRM experience and is very computer savvy - May lift up to 25 lbs and/or move up to 50 lbs with assistive devices Preferred Qualifications: - Previous sales experience - VinSolutions experience Required Skills: CRM experience, Sales experience Important Skills: Customer service Nice-to-Have Skills: Multi-tasking, VinSolutions experience Benefits: Paid Time Off, 401(k), Employee Assistance Program, Good Sam Roadside Assistance, Discounts, Paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), On the job training opportunities, Comprehensive benefit package including medical, dental, vision and more, Access to dental & vision coverage