Product Specialist Advisor at Camping World in West Boylston, MA

Summary: Camping World is seeking a Product Specialist Advisor for our growing team. The Product Specialist Advisor works directly with customers to determine specialized product needs and services, providing price estimates and ensuring a high level of customer service satisfaction. Responsibilities: - Daily interaction with customers to promote specialized product needs and installations - Review each job for proper sizing, colors, placement, and prior to scheduling job for installation - Maintain and update prepayment logs and keep customers apprised of work progress - Schedule installation appointments with designated service staff members - Monitor daily parts traffic and receive parts for installations - Inspect vehicle to ensure proper parts are ordered - Provide excellent overall customer service - Maintain a safe and clean work area for customers and coworkers - May cross train to perform other duties as necessary Required Qualifications: - High School diploma or GED equivalent preferred - Ability to work daily on a computer and perform internet searches as needed - Excellent organization and follow up skills are required - Valid driver's license required - May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices - Periods of standing, stooping, crawling, and bending Preferred Qualifications: - At least one year of sales experience is preferred - At least one year of previous RV or camping product is preferred but not required - Knowledge of Service Department procedures and policies is preferred Required Skills: Sales Experience, Computer Usage, Internet Search, Service Department Procedures Benefits: Paid Time Off, 401(k), An Employee Assistance Program, Good Sam Roadside Assistance, Discounts, Paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), On the job training opportunities, Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more!, Part-time associates are offered access to dental & vision coverage!