INFORMATION TECHNOLOGY SPECIALIST I at Caltrans · San…

Summary: Caltrans is the California Department of Transportation, dedicated to improving lives and communities through transportation. They are seeking an Information Technology Specialist I to serve as Lead Systems Administrator, supporting the Service Desk and IT Asset Management in the District 8 Office. Responsibilities: - Collaborates with management and provides leadership for the administrative and technical support for the Local Area Network, servers, printers, computers, laptops, tablets, mobile devices and telecommunications services - Performs complex activities of the System Development Life-cycle which includes systems: analysis, design, build, test, maintenance and operations - Provides lead support for all phases of end user device life cycle management including procurement, deployment, installation, configuration, maintenance and operations, and surplus - Provides end user training in the configuration and use of client technologies - Collaborates with peers and management to update and recommend standards, processes and procedures, and technology practices - Tracks, monitors, and audits IT assets to maintain accountability using standard asset management tools and techniques in compliance with the State Administrative Manual and other applicable policies and regulations - Performs functions including, but are not limited to, researching, writing, reporting, presenting, etc - Administers the IT Service Management system for District 8 providing system analysis, support and trains other analysts on functionality, policy and procedures - Providing lead support to Information technology Required Qualifications: - Possession of a valid driver's license is required when operating a state owned or leased vehicle - Statement of Qualifications (SOQ) required - Possession of Minimum Qualifications will be verified prior to interview and/or appointment - If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification - Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered - Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov - Resume is required and must be included - Statement of Qualifications - Statement of Qualifications (SOQ) is required Required Skills: Systems Administration, IT Asset Management, Service Desk Support Important Skills: System Development Life-cycle, End User Training Nice-to-Have Skills: Project Management