QA Analyst at CAI in Delhi, Delhi, India

QA Analyst Location: India - Delhi QA Analyst Req number: R7431 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated QA Analyst. If you have experience to design, execute, and maintain comprehensive test plans to ensure the quality, reliability, and usability of web, mobile, and backend applications and are looking for your next career move, apply now. Job Description We are looking for a QA Analyst to design, execute, and maintain comprehensive test plans to ensure the quality, reliability, and usability of web, mobile, and backend applications. This position will be full-time and onsite Gurugram What You’ll Do Test Planning & Design Understand business requirements and create detailed test plans, test cases, and acceptance criteria. Define scope and objectives for functional, regression, exploratory, and UAT testing. Ensure comprehensive test coverage and maintain traceability matrices. Manual Test Execution Execute manual tests for functional, integration, regression, and usability scenarios. Validate APIs using tools like Postman (basic request/response validation). Perform cross-browser and cross-device compatibility testing. Verify bug fixes and perform retesting to ensure closure. Defect Management & Reporting Log, track, and manage defects using JIRA or similar tools. Work closely with developers to reproduce, isolate, and resolve issues. Provide daily/weekly testing status reports and highlight risks. Technology Exposure Required Test Management & Collaboration Tools: JIRA, Azure DevOps, TestRail, Confluence. Defect Tracking & Reporting: JIRA, Azure DevOps Boards API Testing Tools (Basic to Intermediate): Postman, Swagger Database Validation: MySQL, SQL Server Performance Testing Awareness: JMeter (understanding and Test script creation) Collaboration & Continuous Improvement Participate in sprint planning, backlog grooming, and daily stand-ups. Collaborate with Product Owners to refine acceptance criteria. Suggest process improvements to enhance quality and efficiency. What You'll Need Required: Education: Bachelor’s or master’s in computer science, IT, or related field (Mandatory). ISTQB Foundation Level Certification (Preferred). Relevant Experience: 4–7 years of hands-on experience in manual testing for web, mobile, and backend services. Strong knowledge of STLC, SDLC, Agile/Scrum methodologies. Experience in functional, regression, system, integration, usability, and UAT testing. Basic knowledge of API testing using Postman or similar tools. Exposure to SQL for basic database validation. Familiarity with defect management tools like JIRA, Azure DevOps, HP ALM. Behavioral Competencies Analytical & Problem-Solving Skills – Able to identify issues quickly and propose solutions. Collaboration & Communication – Works effectively with cross-functional teams. Quality Mindset – Committed to delivering high-quality, user-centric products Physical Demands Ability to safely and successfully perform the essential job functions Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.