Table Games Floor Supervisor (Horseshoe… at Caesars… · Bossier…

• Safeguards casino assets.
• Implements and ensures compliance with company policies, procedures and gaming regulatory requirements.
• Supervises the operation of an assigned number of tables and dealers.
• Responsible for the training and equitable treatment of all Table Games personnel.
• Ensure fills and credits are handled according to policy.
• Promotes outstanding guest relations.
• Assists in answering questions or resolving disputes.
• Creates an atmosphere of fun for all casino guests. 
• Encourages mutual respect, dignity, and integrity with all associates by setting a positive example at all times. 
• Instills an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. 
• Retains associates through personal involvement in associate training and development.
• Supports and maintains Horseshoe courtesy guidelines.
• Performs other duties as assigned.
• Directly supervises an assigned number of dealers.
• Orders for fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Will be required to work varying schedules to reflect the business needs of the property. 
• Ability to obtain the appropriate work authorization per gaming regulations required.

• Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.
• Basic knowledge of a Casino Credit system preferred.
• Previous experience in a leadership position preferred.
• Game knowledge/experience of at least two Pit Games required.
• Must possess good communication and customer service skills. 
• Must be willing to work any day of the week and any shift. 
• Must be able to read, write, speak, and understand English.

ADDITIONAL REQUIREMENTS

• Must be able to stand, stoop, bend, as well as lie on back to work inside the confines of a slot machine cabinet for long periods of time. 
• Required to use hands to finger, handle, or feel objects, tools or controls. 
• Must be able to lift and move up to 10 pounds.
• Vision abilities required by this job include distance vision, peripheral vision, and depth perception.
• Must present a well-groomed appearance.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust. 
• Must be able to get along with co-workers and work as a team. 

• Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property.