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Sportsbook Supervisor (Harrah's Philadelphia) at Caesars… · Chester
Job Description
- Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control
- Hold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports book
- Mentor employees to help them become better ticket writers
- Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors
- Handle escalated customer complaints/issues as needed
- Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations
This position will be employed by American Wagering, Inc.
Company
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.
As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire?
Explore our open roles and discover how you can help shape the future of gaming.
Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.