Caesars Entertainment→
Dual Rate Supervisor-Craps-Full Time… at Caesars… · Maricopa
Entry LevelOn-siteFull-timeMaricopa, AZ
Job Description
DUAL RATE SUPERVISOR-CRAPS-FULL TIME (HARRAH'S AK-CHIN CASINO)
Location: Maricopa, AZ, United States
The Table Games Dealer provides a professional and courteous service to our guests and creates an entertainment environment for all guests.
• Must be able to deal Craps. Knowledge of additional games (Roulette, Blackjack, Poker Derivative) a is required.
• Deals at an assigned table/tables in accordance with established policies and procedures for each game known and for the gaming entertainment of Harrah’s guests.
• Maintains a continuous inspection of all assigned gaming equipment, always ensuring the security of assigned games.
• Exchanges guest currency for gaming tokens and ensure the safety of all tokens and cash entrusted.
• Assist guests in playing and ensure adherence to established rules, policies and procedures.
• Coordinate with Supervisors and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Table Games Supervisor, Casino Operations Manager or Assistant Casino Operations Manager.
• Interacts with guests and markets’ Harrah’s products and services
• Communicates all irregularities, safety hazards, and questions to Table Games Supervisor or Casino Operations Manager
• Adheres to regulatory, departmental and company policies
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same
• Other duties as assigned
• High School Diploma or GED preferred
• At least 6 months’ live casino Craps dealing experience is required and/or successful completion of a dealer program at an accredited institution or through Harrah’s Ak-Chin dealing school. Experience dealing other games preferred.
• Pass an audition demonstrating adequate gaming propensity.
• Must possess strong money handling and documentation skills.
• Must meet Harrah’s dealing standards regarding rules, game knowledge and dealing.
• Must have knowledge of casino rules, procedures and regulations pertaining to the Table Games.
• Must be able to read, write, speak and understand English.
• Must be able to get along with co-workers and work as a team across departments and levels of management.
• Must present a well-groomed appearance.
• Deliver excellent customer service.
• Can operate in mentally and physically stressful situations.
• Must possess mathematical abilities including addition, subtraction, multiplication and division.
• Must be able to stand for extended periods of time.
• Must be able to maneuver to all areas of the casino.
• Must be able to bend, reach, kneel, twist and grip items.
• Must have sense of urgency and keep up with fast paced business practices.
• Must be able to work calmly and professionally in stressful situations.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Excellent vision (including peripheral) is needed for game security.
• Must be able to respond to visual and aural cues.