Cage Cashier at Caesars Entertainment in Boonville, MO

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive.

• Has the ability to work effectively and courteously with fellow employees

• Responsible for superior customer relations

• Responsible for various cash transactions: cashing tickets, chips, giving correct change, and other cash related transactions

• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift 

• Keeping cash drawer balanced and impressed and ensuring that all casino funds are secured when not in use

• Verifying and documenting personal identification information for checks and cash advance transactions

• Comply with all company standard operating procedures, gaming regulations, and federal regulations, including Title 31 compliance

• Issues players cards for new and existing accounts while explaining benefits and other related perks associated with Caesars Rewards

• Provide guests with information of events and promotions at Isle of Capri Casino Hotel Boonville

• Completes all company-required training within designated time frames

• Act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.

• Perform other duties as assigned.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

• Provides superior guest service, positively affects interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions

• Ability to use all equipment associated with the position, including, but not limited to, personal computers (CMS, E-Ticket, Certegy check cashing system), 10 key calculator, telephone, copier, jet sort and currency counter. 

• Ability to read simple instructions

• Ability to complete forms

• Basic mathematical functions 

• Knowledge of company standard operating procedures and other company policy and procedures, IRS Bank Secrecy Act (Title 31) and internal controls

• Ability to perform assigned duties under frequent time pressure in an interruptive environment

• Good communication skills

• Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel

• Standing 95%, Bending/Lifting 5% (up to 25 pounds). Repetitive keyboarding and scanning.

• Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays

• Subject to reasonable suspicion and post-accident drug testing.

JOB QUALIFICATIONS

• A high school diploma, GED, or equivalent preferred

• Previous cashiering or banking experience preferred

• Previous customer service experience preferred

• Must be able to obtain a Missouri Gaming License

• Ability to communicate all events, promotional activities, and facilities available to guest

• Always maintain a fun and friendly attitude and provide for a safe and clean work environment