Customer Service/Support Representative at CAE · Bogotá

Customer Service/Support Representative Location: Bogota Behind every success is a team of dedicated experts driving us forward. Our corporate functions don’t just support — they lead, shaping the company’s path and preparing clients and employees for the moments that matter. Be part of a team where your work makes a difference, with opportunities to grow, collaborate, and thrive. Description Serve as the first and primary point of contact for customers, clients, and guests. Provide accurate and timely information regarding processes, logistics, and general inquiries. Support the overall in‑house customer experience, including daily customer service operations, training center experience, and reception activities. Ensure customer service delivery standards are consistently met or exceeded. Perform assignments that are generally similar in nature and moderately complex, with limited instruction or supervision. Minimum Qualifications Vocational or technical education in a relevant field. 0–3 years of work experience. Experience working on routine or moderately complex assignments with limited guidance. About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity & Accommodations CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed. Data Privacy Privacy Statement | CAE CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.