Copy of On-Site Community Association Manager at Cadden… · Oro Valley

Description

Job Title: On-Site Community Association Manager (CAM)

Location: Oro Valley
Classification: Exempt
Reports to: Director of Operations
Date: April 2026

JOB DESCRIPTION

Summary / Objective

The On-Site Community Association Manager serves as the structured operational leader for the assigned community. This role is responsible for consistent execution across governance, financial oversight, vendor accountability, and on-site operations.

You will partner directly with the Board of Directors to guide informed decision-making, maintain community standards, and protect association assets. This position requires a strong on-site presence, ownership mindset, and the ability to deliver predictable, high-quality service aligned with Cadden Community Management standards.

Core Responsibilities

Governance & Advisory Leadership

· Interpret and apply CC&Rs, Bylaws, Rules & Regulations, and Arizona statutes with accuracy

· Serve as the primary liaison to the Board of Directors, ensuring alignment and follow-through

· Prepare and deliver structured Board communication, reports, and recommendations

· Facilitate organized, agenda-driven meetings and ensure timely execution of Board decisions

· Maintain compliance with applicable governing documents and statutory requirements

Operational Execution

· Conduct routine, documented site inspections to maintain community standards

· Identify deficiencies, implement action plans, and track resolution to completion

· Manage covenant enforcement consistently, including violation tracking and closure

· Review and process architectural/design applications within established timelines

· Maintain organized, accurate association records, logs, and operational documentation

Financial Oversight & Budget Execution

• Review monthly financial statements and identify variances
• Monitor operating and reserve balances to support Board decision-making
• Assist in annual budget preparation and ongoing expense management
• Ensure timely and accurate invoice submission and approval
• Maintain budget discipline and identify cost-control opportunities

Vendor & Contract Management

• Maintain full awareness of all association contracts and obligations
• Monitor vendor performance, scope adherence, and service quality
• Manage contract renewals, cancellations, and negotiations professionally
• Coordinate bid solicitation and prepare comparison analyses for Board review
• Ensure all vendor relationships align with service expectations and budget goals

Communication & Service Delivery

• Maintain professional, consistent relationships with Board members and homeowners
• Provide clear, timely written communication to residents
• Ensure all community communications (website, postings, newsletters) remain current
• Deliver predictable service aligned with Cadden’s customer service standards

Project & Administrative Execution

• Coordinate and oversee community projects, ensuring timelines and expectations are met
• Maintain calendars for meetings, deadlines, and community activities
• Prepare reports, presentations, and operational documentation as required
• Stay informed of regulatory changes and communicate updates appropriately

Requirements

Required Qualifications

• Minimum 2 years of community association or property management experience
• Working knowledge of Arizona HOA statutes and governing documents
• Strong organizational, communication, and problem-solving skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to manage priorities, meet deadlines, and execute consistently

Preferred Qualifications

• Experience managing on-site or large-scale communities
• Budget development and financial analysis experience
• Vendor management and contract negotiation experience
• Bachelor’s degree in Business Administration, Communications, or related field

Preferred Certifications: CAAM® and CMCA®

Key Competencies

• Ownership mindset and accountability
• Structured, process-driven execution
• Strong operational awareness and attention to detail
• Clear, professional communication
• Proactive problem-solving and follow-through
• Adaptability in a fast-paced, service-driven environment

Work Environment

• On-site community office with frequent property inspections
• Regular interaction with Board members, homeowners, and vendors
• Evening Board meetings and occasional weekend commitments
• Structured support from internal departments with defined service expectations

Physical Demands

• Frequent walking of the property, including uneven terrain
• Ability to stand, sit, and move for extended periods
• Ability to lift up to 25 lbs
• Continuous communication in person, by phone, and electronically

Position Type / Expected Hours

• Full-time, on-site position
• Schedule varies based on operational needs, meetings, and community demands

Travel

• Limited travel; primarily on-site with occasional off-site meetings or training

Other Duties

Duties, responsibilities, and activities may change at any time with or without notice.