IT Device Maintenance Specialist at Burning Man… · San…

Summary: Burning Man Project is seeking an IT Device Maintenance Specialist to prepare computer and telecommunications devices for distribution. The role involves ensuring devices are clean, operational, and charged, as well as maintaining an inventory and reporting on device status. Responsibilities: - Deleting and creating user accounts on laptop and desktop computers - Resetting and registering tablets and phones - Updating device Operating Systems - Confirming device registration, profiles, and applications - Clean and fully charge all devices - Replace broken cases - Report damaged or malfunctioning devices - Prepare devices for transport - Replace damaged or peeling inventory tags - Replace any inventory tags that do not scan properly - Update device inventory list - Track status and progress of all devices - Perform other duties as assigned - Assists in the creation, publishing, and maintenance of process documentation related to their assigned duties - Helps acculturate and educate junior staff in Burning Man culture and business processes - Collaborates with the education team to develop training materials in their area of expertise, as requested - Pursues ongoing learning in their area of expertise, working to stay current on emergent knowledge, skills, and processes Required Qualifications: - Proficient with basic computer support skills, including setup, networking, configuration, and troubleshooting - Proficient with basic task tracking and reporting using spreadsheets and other basic office communication tools - Good driving record Preferred Qualifications: - Advanced computer support skills - Inventory management experience Required Skills: Computer Support, Device Configuration, Networking, Troubleshooting, Task Tracking, Spreadsheets, Inventory Management