Burlington Stores, Inc.→
Retail Shortage Control - Part Time at Burlington… · Plainfield
Skills
Job Description
Summary: Burlington Stores, Inc. is seeking a Shortage Control Associate to contribute to a secure shopping environment while delivering exceptional customer service. The role involves monitoring store entrances and exits, engaging with customers, and implementing theft prevention strategies to ensure safety and security standards are met.
Responsibilities:
- Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
- Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
- Create a secure environment and reduce opportunities for theft
- Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
- Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
- Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
- Understand the role you play in keeping your store and assets safe and secure
- Provide support in training associates on shortage reduction programs and processes
- Role-model safety as a top priority and address any unsafe practices promptly
Required Qualifications:
- Ability to maintain confidentiality
- Ability to review, analyze and comprehend business trends
- Ability to exhibit a positive demeanor, strong posture, and energetic greeting
- Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
- Excellent communication with customers and co-workers
- Excellent leadership skills that support fostering productive business relationships
- Ability to stand and walk for extended periods of time and to visually monitor store environment
- Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required
Preferred Qualifications:
- 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations
Required Skills: Theft Prevention, Store Shortage Reduction Programs, Bag and Package Checks, Business Trend Analysis, Positive Demeanor, Posture, Energetic Greeting
Benefits: Flexible hours, Associate discount, Part-time associates... may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan, Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, Up to 8 paid holidays, Paid sick time in accordance with applicable law, Variety of training and development opportunities, Training associates on shortage reduction programs and processes