AP Project Analyst at Burlington in Burlington, NC

AP Project Analyst Location: 00000 - Burlington Corporate Office Position Overview The Asset Protection Analyst serves as the primary point of contact for Burlington business partners and third-party vendors, overseeing incident escalations and providing comprehensive Asset Protection Technology support for stores. This role requires a strong understanding of AP technology, retail store development, and the ability to collaborate effectively with both technical and non-technical teams to resolve issues and drive progress. Responsibilities include reviewing technical drawings, developing action plans, and managing a wide range of AP and store development projects—such as new stores, remodels, relocations, refreshes, special initiatives, and closings —while ensuring all activities are well coordinated and aligned with operational needs. This individual is dedicated to identifying, researching, and resolving complex technical problems; maintaining escalation procedures; ensuring service levels are consistently met; and documenting and monitoring issues to achieve timely resolution. Success in this role requires an independent, self-driven professional who can prioritize multiple responsibilities in a fast-paced environment. A Day in the Life Strategic Planning andLeadership Ensureappropriate coveragefor incident management,APproject work,and business initiatives, working withthird-partyvendors and supplies to achieve SLA. Coordinate plans and schedules between field and corporate partners Support newly deployed hardware and software. Analyze incoming userand corporaterequests todetermineareasneedingoperational improvement/ development,assistingin process redesign and documentation as needed fornew technologyor deployment procedures in a collaborative forum. Perform planning and schedulingduties consistentwith store development projects. Assistin creating,maintaining, and providing procedural documentation. Ensure propercommunicationand transparency around issues, problems,and events. Perform related duties consistent with the scope and intent of the position. Communicate with store management to address any unreported issues or concerns. Provide recommendations that could help improve the store’sAP Technologydeployment, appearance, andutilization. Provide written and oral reports,project updates, and communication logs as required byAPTechnology Manager. Attendingmeetings remotely or on-site asscheduledbytheAP Manager, Technology. Support Drive lasting solutions to known issues/problems and drill intotheroot cause. Partners, as required, with members of a given team or otherAPTeamsasappropriate toensure problem resolution is obtained and, if necessary,theroot cause isidentified. Work diligently to enhance or improve business processes. Coordinate and performvalidationsfor modifiedornew systems. Retain ownership of issues that cannot be resolvedremotelywhileinforming the customerofthestatus during the resolution process. Provides ideas and solutions to preventrecurringproblems andincidentsthat impactclient computing support and overall employee productivity. Buildstrongpartnershipsthrough monitoring customerexpectations, measuring and managing results,and making necessary changes whenappropriate. You'll Come With Education andQualifications: • High School diplomarequired • Bachelor’s degree in computer science orappropriate relatedfield preferred Licenses/Certification/Registration:Technical certificationsarenotrequiredbut preferred. Experience: 5-7years’work experience inarelated retail environment. Project Management Retail technology Skills and Abilities: Deliverlasting solutions (reliable and stable) Ability to troubleshoot hardware and software issues. Good technical knowledge of current network hardware and standards. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to present ideas in business-friendly and user-friendly language. Strong analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptionalverbal and written communication skills; mature, and articulate. Proven ability toleadprocessesandidentifyand implementprocess improvements. Administrativecapabilities (scheduling, coordinating calendars,event management) Customer-service orientation Ability to independently manage many changing tasks simultaneously. Willingness to expand skill set and take on increasingresponsibility #LI-JL2 Come join our team. You’re going to like it here! You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. Compensation Range: $50,000.00 - $65,000.00