Translation/Localization Project Manager at Bureau Works · Lafayette

Company Description

Bureau Works is a translation services platform that allows our clients to challenge traditional localization practices and evolve into new paradigms made possible through forward-thinking cutting-edge tech.

Job Description

• Manage large and complex projects, while coordinating with other internal teams
• Successfully run projects while ensuring project profitability, client satisfaction, client account growth and client KPIs’ attainment
• Proactive and effective communication with internal and external stakeholders, at all levels
• Develop processes and methodologies to ensure project success and value added to customers
• Closely monitor projects via effective use of standards, systems and quality processes
• Monitor project budgets and profitability
• Develop accounts and propose services and technical solutions
• Monitor production on assigned accounts
• Escalation point for clients and internal resources on assigned accounts
• Resolve client issues
• Train, develop and mentor project managers and interns
• Provide project and account reporting as requested
• Report on account performance from a production perspective
• Champion Works usage with customers

Qualifications

• BA or BSc, with emphasis in the areas of Management, Business Studies, Languages or Computer Science/IT preferable

Additional Information

All your information will be kept confidential according to EEO guidelines.