Builders at Gigs
Group Product Manager at Builders at Gigs in New York
Job Description
About Gigs
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
Things We Care About
We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
- Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
- Ownership. If you see something broken, fix it. We don't wait for permission.
- Customer Obsession. Our customers' product is our product.
- Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
- First principles. We don't ask how things have been done before. We ask why they were done that way at all.
The Role
As a Group Product Manager at Gigs, you'll lead a team of product managers building the platform that lets any company offer its own mobile service. That covers our APIs, network integrations, and the experiences our customers put in front of their users.
You'll set direction across multiple product areas, stay close to the hardest problems yourself, and raise the bar on product craft across the team. If you're an exceptional product leader, we'd like to meet you now, even if the exact scope is something we shape together.
What You Will Do
- Lead and coach a team of product managers to deliver consistently against committed KPIs, building clear ownership, strong product craft, and predictable execution.
- Own strategy and roadmap across multiple product areas, balancing customer value, business impact, and long-term platform foundations
- Stay hands-on by owning key problems end-to-end, from discovery and specs to build vs. buy decisions and launch
- Partner with Engineering and Design leadership to turn vision into execution, align priorities, and make trade-offs across teams
- Work directly with customers, network partners, and internal teams to understand problems, validate solutions, and drive measurable outcomes
- Shape how the product org works, including where AI and automation change how we discover, build, and ship
What We Are Looking For
- 7+ years in product management, including 3+ years leading and coaching other product managers
- A strong track record shipping in complex domains, ideally platforms, APIs, or backend-heavy systems
- Sound judgment and the ability to make calls with imperfect information while keeping teams aligned
- A customer-oriented mindset, with experience working directly with customers, engineers, and cross-functional partners
- Clear, concise communication (especially written) and an owner mindset that creates momentum
- Hands-on use of modern AI tools, with a view on where they make product teams better, not just faster
Nice to Have
- Experience in telecom or other operationally intensive industries (payments, marketplaces, neobanks, infrastructure)
- Experience building 0→1 products or scaling products through rapid growth
- A strong technical background (former engineer, CS degree or similar)
- Experience building or growing a product team from an early stage
Work At Gigs
At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.