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Patient Safety and Quality Project Manager at Brownhealth · Providence
Entry LevelOn-siteFull-timeProvidence, RI$91k–$150k/yr
Job Description
Patient Safety and Quality Project Manager
Location: Brown University Health
SUMMARY:
Under the direction of the Director of Patient Safety, the Patient Safetyand QualityProject Managerleadsthe planning, coordination, and execution of complex patient safety and quality initiatives across Brown University Health. This roleoperateswith a high degree of autonomy and accountability, applying advanced project managementexpertise, critical thinking, and judgment to support cross-functional teams, governance committees, and leadership in driving measurable safety and quality improvement outcomes.
The Patient Safetyand QualityProject Managerservesas a key liaison between clinical, operational, quality, and patient safety stakeholders. The role ensures initiatives are aligned with organizational strategy, regulatory requirements, and best practices in healthcare quality and patient safety, whilemaintainingrobust documentation,monitoringprogress, and supporting a culture of safety and continuous improvement.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.
Project Leadership & Management
Lead end-to-end project management for patient safety and quality initiatives, from concept through implementation, sustainability, and evaluation.
Develop andmaintainproject plans, timelines, risk registers, corrective action plans, and status reports.
Coordinate and deliver multiple workstreams in parallel, ensuringtimelycompletion of deliverables without compromising quality.
Monitor progress,identifyrisks and barriers, and proactively escalate concerns to Patient Safety and Quality leadership.
Support implementation and follow-up of corrective action plans related to patient safety events and quality performance.
Stakeholder Engagement & Governance
Serve as a primary liaisonregardingpatient safety event reporting systems and datawith clinical, operational, and administrative leaders across the organization.
Facilitate multidisciplinary meetings, workgroups, and project teams to drive engagement and accountability.
Build momentum across multiple levels of the organization to supporttimelyreporting and resolution of patient safety initiatives.
Provide and present Patient Safetydata tomultidisciplinary committees.
Committee, Event Review & Executive Support
Coordinate patient safety committees and workgroups, including agenda development, preparation of materials, and documentation.
Support the preparation, scheduling, documentation, and follow-up of patient safety event data, serious safety event reviews,apparentcause analyses, and related proceedings.
Track decisions, action items, and follow-up activities to completion and ensureappropriate leadershipvisibility.
Provideupdates, dashboards, and reportsto and on behalf of Patient Safety and Quality leadership,seniormanagementand Board-level committees.
Data, Reporting & Performance Improvement
Analyze patient safety and quality performance metrics and translate findings into actionable insights.
Prepare reports, scorecards, and presentations for leadership, committees, and regulatory or accreditation purposes.
Support data collection, validation, and reporting related to patient safety events, quality measures, and culture of safety initiatives.
Maintainaccurate,timelydocumentation and tracking of project activities, outcomes, and metrics.
Education, Communication & Professional Practice
Serve as a project coordination and education resource for Patient Safety and Quality, acting as a consultant and role model for staff.
Facilitate or support patient safety and quality education and training initiatives on behalf of leadership.
Contribute to the development, review, and implementation of patient safety and quality policies, procedures, and tools.
Develop executive-level correspondence, presentations, and written communications.
Maintain confidentiality, professionalism, discretion, and a high standard of ethical practice.
Other Duties
Performadditionaldutiesassigned to support departmental, system-wide, and organizational goals.
EDUCATION:
Bachelor’s degreerequiredin healthcare administration, nursing, public health, biology, orrelatedfield.
Master’s degree preferred.
EXPERIENCE:
Five or more years of progressively responsible experience in patient safety, quality improvement, project management, or healthcare operations.
Demonstrated experience coordinating complex projects, committees, or improvement initiatives in a healthcare setting.
Experience supportingpatient safety event reporting platforms.
Experience supportingpatient safety event review processes, corrective action plans, and performance improvement activities strongly preferred.
Preferred Qualifications
Project management certification (PMP, Lean, Six Sigma) and/or Certified Professionalin PatientSafety (CPPS).
Experience with patient safety event reporting, quality, and performance improvement systems (e.g.,RLDatix, Press Ganey, Leapfrog).
Experience supporting culture of safety surveys, patient safety event reporting platforms.
Proven ability to work independently in a fast-paced, multidisciplinary healthcare environment.
SUPERVISORY RESPONSIBILITY:
None
Pay Range:
$90,729.60-$149,697.60
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903
Work Type:
Enter the Work Schedule (M-F 8:00am-5:00pm) 0800-1700
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No