MICU Unit Secretary at Brown University Health in Providence, RI

Summary: Brown University Health is seeking a Unit Secretary to coordinate the flow of patient activity and information within the unit or clinic. The role involves performing clerical and administrative duties to support the healthcare team and ensure high-quality patient care. Responsibilities: - Coordinate patient activity and information flow within the unit/clinic - Organize and prioritize workload based on patient and operational needs - Assemble admission charts and disassemble discharge charts per guidelines - File reports accurately and maintain medical records - Order and maintain office supplies and A–Z filing system - Answer phones and intercom using professional etiquette - Notify appropriate staff of communications and updates - Page physicians and staff via hospital systems (alpha paging, operator, emergency codes) - Arrange follow-up appointments and document in Continuity of Care forms - Transcribe physicians’ handwritten orders - Enter verbal and protocol-based orders within scope of role - Fax orders to pharmacy and route documents to appropriate departments - Process and file Protected Health Information requests and incoming faxes - Obtain and distribute medical record copies as needed - Accurately utilize hospital systems (e.g., Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue) - Enter and verify orders, retrieve data, and generate reports - Report equipment or system malfunctions to the help desk - Perform IS downtime procedures as required - Track and document diagnostic testing and scheduling - Ensure preparation instructions (e.g., NPO status, tray holds) are followed - Arrange equipment delivery as needed - Support continuity of care documentation and coordination - Adhere to hospital policies including HIPAA, safety, infection control, and credentialing - Promote a safe environment and report unsafe conditions - Maintain attendance, badging, and mandatory training requirements - Participate in required education and competency assessments - Support cost-saving initiatives and workflow improvements - Perform all aspects of the Unit Secretary role, including coding, patient status updates, and consult coordination - Perform other duties as assigned Required Qualifications: - High school diploma or GED required - Basic computer skills required - Strong interpersonal and communication skills - Ability to multitask and manage complex clerical responsibilities - Ability to read, write, and speak English clearly - Understanding of patient care across the lifespan, including cultural and developmental considerations Preferred Qualifications: - Medical terminology knowledge preferred - Previous experience preferred Required Skills: Medical terminology, Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue, HIPAA compliance