Brown University Health→
Medical Secretary at Brown University Health in South Kingstown, RI
Job Description
SUMMARY
Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.
RESPONSIBILITIES
Responsible for:
Answering phones, scheduling appointments, checking patients in and out from their appointment, and coordinating specialist appointments for patients
Collecting patient balances, copays, and credit cards at time of service
Reviewing lists of patients who need appointments and calling to schedule when due
Verifying demographics and insurance carrier information for every patient
Assisting patients with Kiosk sign in
Complying with OSHA and DOH standards
Scheduling, coordinating, and tracking STAT patient referrals and pre-authorizations
Adhering to Brown Health Medical Group guidelines for protecting patients’ demographic, clinical, and financial information
Providing superior customer service and outstanding patient care
Attending meetings/workshops as they relate to current position and office workflows
Performing other miscellaneous job-related duties as assigned
MINIMUM QUALIFICATIONS
BASIC KNOWLEDGE
High school diploma required.
Basic computer skills and knowledge of medical terminology required.
Must be very organized.
Must have excellent communication and customer service skills and demonstrate sensitivity to the needs of patients and families.
EXPERIENCE
Six months' experience in a medical office.
Pay Range:
$18.13-$29.90EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Brown Dermatology - South County - 65 Village Square Drive, Suite 201 South Kingstown, Rhode Island 02879Work Type:
M-F 7:30 to 4:00Work Shift:
DayDaily Hours:
8 hoursDriving Required:
No