Food Expeditor/"Expo" at Brown Iron Brewhouse in Royal Oak, MI

We have transitioned our space into a brand-new concept, and we’re looking for high-energy people to help us bring it to life! We have launched into a spirited, Southwestern-inspired restaurant and bar that is heavily BBQ-forward, where the vibe is casual and modern. While we’re evolving our identity, we’re dedicated to keeping the quality- not just in the ingredients, but with our staff as well! The menu contains things like slow-cooked meats, Tex-Mex and Southwestern inspired dishes, and some fan favorites from our other restaurants. This will be a menu that is inclusive of gluten-free and allergen-friendly diets, so we’re looking for people who are as committed as we are to providing a safe environment for the guests who have these requests. On the bar side, we will have many kinds of beers, a menu of crafted cocktails, and a heavy focus on fresh margaritas. We need a team that is comfortable in a fast-paced environment and genuinely enjoys the hospitality industry as we aren’t looking for corporate robots; we want people with personality- Especially people who can help us establish a new culture from day one, and people who can make the workplace feel like a haven, rather than a chore. Even if you come into your position not knowing everything, we provide plenty of training and coaching to make sure that you feel confident- because when you’re confident, you’re successful. We’re looking for adaptable people who have a willingness to learn, grow, and evolve, so that we can foster a healthy, productive, creative, and collaborative environment! Whether you’re working the pit or the front of house, our number one goal is to provide a relaxed but professional experience for our guests, and a fun and profitable experience for our employees. So, if you have a passion for bold flavors, wood-fire cooking, delicious drinks, a blooming workplace culture, and a vibrant atmosphere- we’d love to talk to you about joining the crew as we start this new chapter!

LOCATION: Brown Iron Brewhouse Tex-Mex BBQ, Royal Oak, MI, 48073

TRAINING/START DATE: ASAP

TITLE/JOB DESCRIPTION: Food Expeditor/” Expo”

Are you detail oriented, and comfortable working in a fast-paced environment? Do you stay level-headed under pressure and have a knack for food presentation? Apply with us, and let’s get you in the window!

RESPONSIBILITIES:

• Act as the primary communication link between the kitchen and the service staff to ensure orders are accurate and timely
• Double-check every ticket for allergen or dietary restrictions to ensure the kitchen has followed safety protocols perfectly
• Inspect every plate before it leaves the kitchen to verify it meets quality, portion, and presentation standards
• Assist in final dish preparation by adding final garnishes and sauces to plates and ensuring all necessary sides are included
• Maintain fast service
• Uphold quality and sanitation standards
• Communicating orders and information between the front of house and back of the house
• Monitor the flow of the kitchen line and alert managers if the "pace" of the room is getting backed up
• Coordinate the timing of various dishes so that every guest at a table receives their meal at the same time
• Oversee the movement of orders from a guest placing the order to the cleaning of the table
• Organize and clean the "pass" area, managing trays and screen tickets to keep the window clear
• Quickly address any mistakes or remakes to ensure they are prioritized and sent out immediately

REQUIREMENTS:

• Ability to track and organize multiple order tickets simultaneously in a high-pressure, loud environment
• Clear and confident communication skills to direct both kitchen staff and servers
• A high level of urgency and the ability to stay calm during peak rushes
• Sharp attention to detail to catch errors in plating, temperature, or ingredients before they reach the guest
• Thorough knowledge of the menu, including ingredients and specific allergen-free preparations
• Ability to stand for long shifts in a hot kitchen and move quickly between stations
• Strong problem-solving skills to manage order timing and fix mistakes on the fly
• Commitment to a team-first environment, helping both the front and back of house succeed
• Fluency in English
• Driver's license and reliable transportation
• Desire and ability to be cross-trained in other areas of the restaurant

WHY JOIN OUR TEAM?

• Opportunity to work in a Tex-Mex cantina inspired smokehouse with a positive atmosphere
• Learn from highly skilled chefs and expand your culinary knowledge
• Flexible schedule options, including weekend availability and day/night shifts
• Competitive pay ranging from $16 to $17 per hour
• Full time offers benefit package

Work schedule

• 10 hour shift
• 8 hour shift
• 12 hour shift
• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Paid training
• Employee discount
• 401(k) matching
• 401(k)