Scrum Master - 2 at Brown & Brown in Plano, TX

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Scrum Master to join our team in Plano, TX!

The Scrum Master is accountable for establishing and supporting Scrum within the team and the wider organization by ensuring that Scrum theory, practices, and rules are understood and enacted correctly.  They serve as servant leader, coach, facilitator, and change agent, guiding the team toward continuous improvement and higher effectiveness.

How You Will Contribute:

Serving the Scrum Squad

• Coach squad members in self‑management and cross‑functionality, reinforcing Agile and Scrum values.

• Help the squad focus on creating high‑value increments that meet the Definition of Done.

• Influence the removal of impediments that block squad progress.

• Ensure all Scrum events occur and are positive, productive, and time‑boxed (Sprint Planning, Backlog Refinement, Standups, Sprint Reviews, Retrospectives, Release Planning, and Roadmapping).

Serving the Product Owner

• Support the Product Owner in effective Product Goal definition and backlog management techniques.

• Facilitate squad understanding of clear and concise Product Backlog Items.

• Promote empirical product planning for complex environments.

• Facilitate stakeholder collaboration when needed.

Serving the Organization

• Lead, train, and coach the organization in Scrum adoption.

• Help teammates and stakeholders adopt an empirical approach to complex work.

• Remove barriers between stakeholders and Scrum Squads.

Skills & Experience to be Successful:

• Bachelor’s degree in computer science or equivalent experience

• 3-5 years of experience in Agile/Scrum environments

• Working knowledge of Agile Project Management Tools (e.g., Azure DevOps, TFS, Jira)

• Working knowledge of Virtual Collaboration Tools (e.g., Teams, SharePoint, M365, Miro, Mural, MS Whiteboard, Figma)

• Working knowledge of Agile and Scrum frameworks (e.g., Scrum, Kanban, XP, Spotify)

• Ability to interpret software delivery team performance metrics

• Strong conflict-resolution and negotiation skills

• Strong written and verbal communication skills

• Knowledge of DevOps practices (e.g., CI/CD, automated testing, automated deployments)

• Professional Scrum Master (PSM I, KMP, PSK, SSM, CSM or higher) certification (Preferred)

• Experience supporting multiple Scrum Squads simultaneously (Preferred)

• Background in organizational change management (Preferred)

• Understanding of DevOps culture (Preferred)

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.